IT Officer at The School of St Jude – Arusha

• A detailed-oriented individual with a strong problem-solving mindset
• Excellent communication skills, both verbal and written
• Ability to work under pressure and handle multiple tasks efficiently
• Enthusiastic about staying updated with the latest technology trends and advancements in the IT field
• Ability to learn new technologies and concepts quickly
• Strong customer service, interpersonal, and communication skills
• You go to sleep at night dreaming about optimizing systems and enhancing cybersecurity measures

What you’ll do

• Serving as the second point of contact for IT support within the organization
• Perform regular maintenance and troubleshooting of hardware, software and network systems
• Provide technical support to end-users and resolve IT- related issues promptly
• Collaborate with the internal teams to implement IT projects and upgrades
• Monitor and maintain IT security systems and measures
• Assist in planning and implementing IT infrastructure improvements to enhance efficiency and productivity
• Foster positive working relationships with the team members and stakeholders.
• Meet Key Performance Indicators (KPIs) such as project deadlines and quality standards
• Plan and implement strategies to achieve project objectives efficiently
• Ensure effective communication and collaboration throughout the implemented project lifecycle

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What we’re looking for

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field
• Minimum of 2 – 3 years’ experience in IT support or a similar role
• Proficiency
  in MS Operating Systems, Linux, Networking Protocols and
  Troubleshooting, Report Writing, Hardware Troubleshooting, and IT
  security principles and frameworks
• Strong analytical and problem-solving skills
• Proactive and outside-the-box thinker
• Demonstrates
  ability to work independently and as part of a team, with a strong
  commitment to professionalism and confidentiality
• Has a strong passion for technology.
• Has a strong Networking; Computer Software and Hardware Troubleshooting Skills.

Why us
• The opportunity to use your talents and expertise to fight poverty through education and make a
positive impact in Tanzania
• A flexible and supportive community of international and local employees
• Ample opportunities for career progression and development
• Mid-morning tea and lunch (during working days)

Are you interested?
Send your cover letter and an up-to-date Curriculum Vitae to recruitment@schoolofstjude.co.tz (subject line MUST include the reference number: TSOSJ/HR/IT/01/03/25)
Applications close on 21st March 2025, only shortlisted candidates will be contacted.