Business Analyst at VODACOM Tanzania Plc

VODACOM Plc

Business Analyst

Business Analyst at VODACOM Plc November 2024

Posting Country: TZ
Full Time / Part Time: Full Time
Contract Type: Permanent

At
Vodacom, we’re working hard to build a better future. A more
connected, inclusive and sustainable world. As a dynamic global
community, it’s our human spirit, together with technology, that
empowers us to achieve this.

We challenge and innovate in order to connect people,
businesses, and communities across the world. Delighting our customers
and earning their loyalty drive us, and we experiment, learn fast and
get it done, together.
With us, you can be truly be yourself and
belong, share inspiration, embrace new opportunities, thrive, and make a
real difference.

What you’ll do
Role purpose:
The purpose of the
Business Analyst role is to bridge the gap between business needs and
technology solutions. This position is vital in understanding and
analyzing business processes, gathering, and documenting requirements,
and ensuring that the solutions developed align with the organization’s
strategic goals.

Key accountabilities and decision ownership
•Requirement Gathering: Collaborate with stakeholders to gather,
document, and validate business requirements and translate them into
functional specifications.
•Process Analysis: Analyse current
business processes and workflows, identify inefficiencies, and propose
improvements to optimize productivity and enhance customer satisfaction.
•Solution Design: Work with the technical team to design and develop
solutions that meet business requirements, ensuring alignment with
strategic goals.
•Documentation: Create and maintain comprehensive
documentation, including business requirements documents, process flows,
use cases, and user stories.
•Reporting: Prepare and deliver
regular reports and presentations to stakeholders and senior management,
summarizing key findings, project status, and any potential risks or
issues.

Who you are
Core competencies, knowledge, and experience
•Analytical Skills: Strong ability to analyze and interpret data.
•Creative Problem Solving: Innovative in finding solutions to business challenges.
•IT Knowledge: Solid understanding of IT systems and software.
•Attention to Detail: Accurate and thorough in work.
•Interpersonal Skills: Effective collaboration with teams and stakeholders.
•Adaptability: Flexible in managing changing priorities.
•Self-Motivation: Able to work independently and proactively.
•Communication Skills: Clear and concise in explaining technical concepts.
•Time Management: Efficient in handling multiple tasks under pressure.
•Business Acumen: Understanding of business goals and user journeys.
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Must have technical/professional qualifications:
•Degree: bachelor’s in computer science, Engineering, IT, or related field.
•Experience: 1-3 years as a Business Analyst or Solution Analyst.
•Industry Knowledge: Familiar with telecommunications and digital services.
•Industry Experience: Preferably experienced in the telecommunications industry.

Not a perfect fit?
Worried that you don’t meet all the
desired criteria exactly? At Vodafone we are passionate about Inclusion
for All and creating a workplace where everyone can thrive, whatever
their personal or professional background. If
you’re excited about this role but your experience doesn’t align
exactly with every part of the job description, we encourage you to
apply as you may be the right candidate for this role or another role,
and our recruitment team can help you see how your skills fit in.

What’s in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you.
There are lots of ways we support this, including hybrid working and
generous parental leave. You’ll also get four Spirit Days a year to
focus on your personal development and wellbeing, plus a host of other
great benefits too.

Who we are
You may have already heard of Vodafone – We’re a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in
new technologies to improve the lives of millions of customers,
businesses and people around the world, creating a better future for
everyone.

As part of our global family, whether that’s Vodafone,
Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you
contribute to our culture of innovation. We pursue equality of
opportunity and inclusion for all candidates through our employment
policies and practices.
We recognise and celebrate the importance of diversity and inclusivity
in our workspace and we do not tolerate any form of discrimination
especially related to but not limited to race, colour, age, veteran
status, gender identification, sexual orientation, pregnancy, ethnicity,
disability, religion, political affiliation, trade union membership,
nationality, indigenous status, medical condition, HIV status, social
origin, cultural background, social, or marital status.
Together we can.

Commitment from Vodacom
Vodacom
is committed to attracting, developing and retaining the very best
people by offering a flexible, motivating and inclusive workplace in
which talent is truly recognized, developed and rewarded. We believe
that diversity plays an important role in the success of our business
and we are committed to creating an inclusive work environment which
respects, values, celebrates and makes the most of people’s individual
differences – we are not only multinational but multicultural too. At
Vodacom you will have access to our excellent flexible benefits
programme that you would expect from any global company.
This is Full-time Job, To submit your application, please follow the link provided below.