Operations Manager at Bolt Tanzania

Operations Manager at Bolt Tanzania October 2024

The
Operations team at Bolt holds full responsibility for the strategy,
marketplace health, and growth of our Ride-Hailing business in Tanzania.
To further expand on our success story, we are looking for a
data-obsessed and passionate individual with excellent leadership skills
and a get-it-done attitude to help us transform the mobility industry
in Tanzania.

The desired candidate is a smart, analytical
entrepreneur who loves to solve problems, makes things happen through
relentless execution, and puts the team’s mission above their own ego.
This role is designed for someone who thrives in a fast-paced
environment and is dedicated to contributing significantly to Bolt’s
success in Tanzania.

Ride-hailing
Dar es Salaam, Tanzania
About us
With
over 200 million customers in 50+ countries, Bolt is one of the
fastest-growing tech companies in Europe and Africa. And it’s all thanks
to our people.
We believe in
creating an inclusive environment where everyone is welcome, regardless
of race, colour, religion, gender identity, sexual orientation, national
origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
Learn more

About the role
As Bolt continues to expand its ride-hailing business, we are in search of a dynamic Operations Manager.
This
role is at the heart of our strategy, tasked with taking ownership of
our business in designated cities. The Operations Manager will be
responsible for hiring, developing, and promoting talented individuals
to foster a high-performing team. Moreover, this individual will drive
operational excellence, constantly challenging the status quo by
introducing innovative and simplified approaches to enhance our
services.

Your daily adventures will include:

• Own, manage, and drive the expansion of the Bolt Ride Hailing business
  in assigned cities, with responsibility for its Profit and Loss
  (P&L)
• Build and implement growth strategies for the business.
• Generate
  insights through analysis, develop advanced analytical models, and
  establish reporting systems for both city and country-level operations.
• Oversee
  programs and projects focused on business growth and process
  enhancements, aiming to deliver outstanding service to users and
  drivers.
• Formulate and execute strategies to improve the value
  proposition for drivers and riders, increase the supply base, and
  enhance performance and retention.
• Engage in Business
  Development to identify new revenue opportunities, forge partnerships,
  and negotiate and structure contracts, including collaborations with
  driver and vehicle fleets.
• Act as Bolt’s representative in dealings with local authorities, under the direction of the Country Manager.
• Represent
  the Country Team in collaboration with other departments to launch and
  implement initiatives that foster growth and efficiency.
• Work
  independently and proactively with your team to guarantee an optimal
  experience for drivers and fleet partners, supporting them from
  acquisition to activation.
• Lead and develop a team of Operations
  Specialists to ensure the successful implementation of all projects,
  programs, and activities.
• Advise and closely collaborate with HQ
  teams such as Product, Legal or Marketing to develop and execute key
  initiatives that drive growth and efficiency

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About you:

• You have 5+ years of experience in an analytical, consulting, or managerial role.
• You possess a data-driven analytical mindset and skills, with advanced knowledge in Excel as a requirement.
• You have experience leading a team and a passion for developing people.
• You have a proven track record in building and developing businesses.
• You preferably have experience in P&L management.
• You ideally have experience managing new product launches or market entry processes.
• You are a hustler who does not give up after facing 20 obstacles a day.
• You
  are not afraid of operational tasks, willing to roll up your sleeves
  and get things done, understand that no task is beneath you.
• You have excellent communication skills in english.
• You must have outstanding negotiation and communication skills.

Experience is great, but what we really look for is drive,
intelligence, and integrity. So even if you don’t tick every box, please
consider applying if you feel you’re the kind of person described
above!
MODE OF APPLICATION:
This is Full-time Job, To submit your application, please follow the link provided below.