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Farm Radio International Tanzania Jobs 2024
Farm Radio International (FRI) is a Canadian
non-profit organization using radio, mobile telephony and other digital
tools and services to meet the information and communication rights – at
scale – of rural and marginalized communities in sub-Saharan Africa.
For rural families in Africa, access to information and communication,
e.g. about agriculture, climate change, livelihoods, health and
nutrition, are critical needs. FRI is committed to gender
equality and inclusion as a cross-cutting priority as well as an end in
itself. Our communication solutions are designed to respond to and
transform gender relations and the participation of women, youth and
marginalized groups at each stage of program design and delivery
processes. Obtain more details from the Farm Radio website.
With
funding from the Wehubit program of ENABEL, Farm Radio International
(FRI) is implementing the Longa – Automatic Speech Recognition (ASR) for
African Languages (Longa) project from September 1, 2024, to August 31,
2026. The aim of the project is to transform speech into actionable
text with high accuracy and contextual awareness. The project is being
developed by FRI with support from CGIAR, leveraging advanced machine
learning and natural language processing techniques. For instance, Longa
will be used to analyze and respond to the growing number of voice
messages that FRI’s radio station partners receive from small-holder
farmers through interactive radio programs on our Uliza interactive
application.
The ‘primary users’ of Longa are the radio station
staff – radio presenters or producers, and FRI or other organisations
who are gathering voice-based information from farmers/listeners. The
‘end-users’ are the people who listen to the radio programs – the
project participants that FRI targets: men and women small-scale
farmers. The anticipated outcomes of the project are as follows:
- Improve accuracy for Luganda language and accents recorded via phone call
- Replicate the ASR model for the Bambara language
- Integrate ASR application in FRI’s communication cloud platform for broadcasters
Volunteer – UX Writer & Researcher
Volunteer – UX Writer & Researcher at Farm Radio International September 2024
Job type: Full-time
Position Title: Volunteer – UX Writer & Researcher
Position Duration: 12-22 months
Position Location: Uganda, Ghana, Mali, Nigeria, Tanzania or Ethiopia
Reports to: Managing Specialist, Digital Innovation (Product Manager)
Works closely with: UI Designer, Digital Innovation Officers, Data Engineer, Front and Backend Developers, Country Representative
MANDATE
To
enhance the performance and reliability of the ASR system and to create
seamless, intuitive user experiences through our web application. Farm
Radio is looking for a UX Writer & Researcher to join our team and
contribute to the design and enhancement of the Uliza web application.
The ideal candidate will possess an understanding of UX writing
principles, combined with strong research skills to gather user insights
and improve the overall user experience. During that time the volunteer
will:
SCOPE OF WORK
- Craft
clear, concise, and user-friendly copy for various parts of the web
application, including onboarding processes, error messages, and
instructional content. - Develop and maintain a consistent voice and tone that aligns with the brand and enhances the user experience.
- Collaborate
with designers and developers to ensure that copy is effectively
integrated into the design and functionality of the application. - Conduct
user research to gain insights into user needs, behaviors, and pain
points related to ASR technology and the Uliza web application. - Use methods such as interviews, surveys, and usability testing to collect qualitative and quantitative data.
- Analyze research findings to inform UX writing and design decisions.
- Develop content strategies that support user goals and enhance the overall user experience.
- Create content guidelines and standards to ensure consistency and quality across the application.
- Work closely with the UI designer, product manager, and developers to align content with design and functionality.
- Participate
in brainstorming sessions, design reviews, and cross-functional team
meetings to provide input on content and user experience. - Document research findings, content strategies, and writing guidelines.
- Prepare reports and presentations to communicate research insights and content recommendations to stakeholders.
DELIVERABLES
UX Copy:
- Clear
and user-friendly text for web application components, including
buttons, labels, forms, error messages, and onboarding content. - Engaging and informative content for tutorials, help sections, and other user-facing elements.
Research Reports:
- Comprehensive reports summarizing user research findings, including insights into user behavior, needs, and preferences.
- Actionable recommendations based on research to inform UX writing and design improvements.
Content Strategy Documents:
- Content strategy plans outlining the approach to creating, managing, and maintaining content across the application.
Usability Testing Results:
- Summaries of usability testing sessions, including identified issues, user feedback, and suggestions for content improvements.
Content Guidelines & Best Practices:
- Documentation of best practices for UX writing and content creation, tailored to the needs of the Uliza web application.
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QUALIFICATION
Required
- Able to work effectively in English
- Bachelor’s
degree in English, Communication, UX Design, Human-Computer
Interaction, or a related field, or equivalent practical experience. - Strong writing and editing skills, with a keen eye for detail and a knack for creating user-centered content.
- Experience
conducting user research and usability testing, with the ability to
analyze and synthesize data into actionable insights. - Excellent intercultural communication skills
Volunteer – UI Designer
Volunteer – UI Designer at Farm Radio International September 2024
Job type: Full-time
Position Title: Volunteer – UI Designer
Position Duration: 12-22 months
Position Location: Uganda, Ghana, Mali, Nigeria, Tanzania or Ethiopia
Reports to: Managing Specialist, Digital Innovation (Product Manager)
Works closely with: Digital Innovation Officers, Data Enginner, Front and Backend Developers, Country Representatives
MANDATE
To
enhance the performance and reliability of the ASR system and
revolutionize how users interact with speech data through our Uliza
interactive application, Farm Radio is looking for a talented UI
Designer to join our team and drive the design and improvement of the
Uliza web application. The ideal candidate will have a passion for
creating user-centric interfaces, an eye for detail, and experience
designing complex web applications with a focus on usability and
accessibility. During that time the volunteer will:
SCOPE OF WORK
- Develop user interface designs for the Uliza web application, ensuring alignment with user needs and business goals.
- Create wireframes, mockups, and prototypes that clearly illustrate design ideas and user interactions.
- Translate complex ASR functionalities into intuitive and visually appealing UI components.
- Work
with the UX writer and researcher to conduct user research to gather
insights into user needs and behaviours related to ASR technology. - Perform usability testing to identify pain points and areas for improvement in the current UI.
- Analyze feedback and data to refine design solutions and enhance user experience.
- Work
closely with a UX writer and researcher, developers, and a product
manager to ensure seamless integration of design with technical
functionality. - Participate in design reviews, providing and receiving constructive feedback to iterate on design solutions.
- Develop
and maintain design systems, including style guides and component
libraries, to ensure consistency across the web application. - Stay up-to-date with design trends and best practices, particularly those relevant to ASR and web applications.
- Prepare
detailed design specifications and assets for developers, ensuring
clear communication of design intent and interactions. - Document design decisions and maintain design-related documentation for future reference.
DELIVERABLES
UI Designs:
- High-fidelity mockups for web application screens, including interactive elements, icons, and other UI components.
- Prototypes demonstrating user flows and interactions within the application.
Wireframes & User Flows:
- Low-fidelity wireframes outlining the layout and structure of the application.
- User flows detailing the steps users take to accomplish tasks within the application.
Design Documentation:
- Design specifications and guidelines for developers, including color schemes, typography, and spacing.
- Documentation of user research findings and usability test results.
Design System:
- A comprehensive design system including reusable components, style guides, and patterns specific to the Uliza application.
Usability Reports:
- Reports summarizing usability testing results and providing actionable recommendations for design improvements.
QUALIFICATIONS
Required
- Able to work effectively in English
- Proven
experience as a UI Designer, with a portfolio showcasing your work on
web applications, preferably in the tech or ASR space. - Proficiency in design tools such as Figma, Sketch, or similar.
- Strong understanding of user-centered design principles and best practices for web applications.
- Experience with usability testing and user research methodologies.
- Strong experience in training and facilitation
- Excellent intercultural communication skills
Data Engineer Consultant for ASR at Farm Radio International September 2024
Job Type: Full-time
Terms of Reference for a Data Engineer Consultant for ASR (Automatic Speech Recognition) under the LONGA Project
To
enhance the performance and reliability of the ASR system, we seek a
skilled Data Engineer consultant with expertise in speech recognition
technologies. The primary objective of this consultancy is to provide
expert guidance and technical support in the development, testing, and
optimization of the ASR algorithms. The consultant will work closely
with our development team to ensure the highest levels of accuracy,
efficiency, and scalability in the ASR system.
C. Scope of Work
The consultant will be responsible for the following tasks:
- Data Management: Collect, clean, and preprocess audio and textual data to train and evaluate ASR models.
- Data
Pipeline Development: Design and implement scalable data pipelines to
automate the extraction, transformation, and loading (ETL) of speech
data. - Model Training: Work closely with the data science team to prepare data for training, validating, and testing ASR models.
- Performance
Monitoring: Monitor and analyze the performance of ASR models,
including accuracy, latency, and error rates. Identify and address any
data-related issues. - Integration: Collaborate with software
developers to integrate ASR models into web applications, ensuring
seamless functionality and optimal user experience. - Documentation: Create and maintain documentation related to data workflows, model performance, and integration processes.
- Collaboration:
Work with cross-functional teams including product manager, UX/UI
designers, and data scientists to align data engineering efforts with
overall product goals.
D. Deliverables
- Data Collection and Management: Data collection scripts and tools for gathering speech and text data.
- Clean and labeled datasets for training and evaluation purposes.
- Data storage solutions with appropriate indexing and retrieval mechanisms.
- Data Pipeline Documentation: Design documents for data pipelines, including flow diagrams and architecture.
- Source code and configurations for ETL processes.
- Model Preparation: Scripts and processes for preparing and augmenting data for ASR model training.
- Documentation on dataset splits (training, validation, test).
- Model Performance Reports: Performance metrics reports for ASR models, including accuracy, precision, recall, and F1 scores.
- Analysis and troubleshooting reports on any data-related issues impacting model performance.
- Integration Documentation: Integration guides and API documentation for incorporating ASR models into web applications.
- Code samples and best practices for interacting with ASR services from web clients.
- User Feedback Analysis: Reports and insights from user feedback related to ASR accuracy and usability.
- Recommendations for improvements based on user feedback and performance data.
- Codebase and Version Control: Version-controlled code repository for data processing scripts and pipeline implementations.
- Regular updates and commits to the codebase reflecting ongoing improvements and bug fixes.
- Collaboration Reports: Documentation of cross-functional team meetings and decisions.
- Progress reports on collaborative projects involving ASR integration.
- Testing and Quality Assurance: Test cases and results for ensuring data quality and model accuracy.
- Documentation of QA processes and issues encountered during testing.
- Training
and Support Materials: Training materials and documentation for team
members on data handling, model integration, and troubleshooting.
E. Duration and Timeline
The
consultancy will commence in October 2024 and conclude in August 2025
with a maximum level of effect (LoE) of 80 days. Specific deliverable
deadlines will be agreed upon at the start of the consultancy.
F. Reporting
The
consultant will report to the Project Manager Nathaniel Ofori and
provide regular updates on progress. Weekly meetings will be held to
discuss challenges, milestones, and next steps.
G. Elements of application
Interested applicants should submit a technical and financial proposal that includes the following:
- Qualifications and relevant experience of the firm/specific consultant that will be leading the assignment
- Clearly demonstrate experience in Modelling, Fine-tuning, and Deployment of Custom ASR Models
- The general approach that the consultant(s) will take to accomplish the assignment
- Specific tasks/actions that the consultant will undertake to complete the deliverables
- The timeline and work plan
- Proposed budget
EXPENSES
- FRI will cover costs related to the delivery of the volunteer assignment, including transportation and monthly stipends.
How to apply
This is Full-time
Job, FRI values diversity and inclusion, and welcomes applications
from all candidates that meet the qualifications. Women, people with
disabilities and members of other equity-seeking or marginalized
communities are strongly encouraged to apply. Reasonable accommodations
are available upon request in all aspects of the recruitment process.
FRI
also participates in the inter-agency Misconduct Disclosure Scheme
(https://misconduct-disclosure-scheme.org/). As such, upon hire, we will
request information from job applicants’ previous employers about any
findings of sexual exploitation, sexual abuse and/or sexual harassment
during employment, or incidents under investigation at the time of
departure. By submitting an application, the job applicant confirms
his/her understanding of these recruitment procedures.
To submit your application, please email your application to jobapps@farmradio.org by September 24, 2024 with job title you are applying for the email subject Volunteer – UX Writer & Researcher.
Only those candidates selected for an interview will be contacted. No phone calls please.
