Account Manager at Sandvik Mining & Rock Technology Tanzania

Account Manager

Account Manager at Sandvik Mining & Rock Technology July 2024

locations Tanzania, Mwanza

time type Full time
job requisition id R0069560
SANDVIK MINING & CONSTRUCTION TANZANIA LIMITED
Job Profile
Key Account Manager – Sandvik Mining & Construction Tanzania Limited
Sandvik Mining and Rock Solutions

Our Company and Culture
Sandvik
Mining and Rock Solutions (SMR) is a global leading supplier of
equipment and tools, parts, service, digital and electrification
solutions and other sustainability-driving technologies for the mining
and construction industries. One of our key success factors is our 17
000 brilliant employees – the ones who brought us to the market leading
position we hold today, and the ambassadors of our brand and culture. To
continue attracting, engaging, and developing top talents in a relevant
way for our business, we’re now making a move towards an even more
employee-centric, digital and agile approach.

In line with the
Sandvik Shift strategy – our platform to enable necessary shifts
focusing on growth, sustainability, customers, agility, digitalization
and of course; employee value – we’re now looking for a Key Account
Manager for our operations in Tanzania. Are
you ready to embark on an exciting career where you get the chance to
work together with brilliant minds and shape best practices in an
international area?

What we do?
Within our Sales Area,
we are responsible for sales and service activities in the Tanzania
territory including. Our sales are well balanced between the mining and
construction industries, and our customer base ranges from large
multinational companies to small and medium sized enterprises –
consisting of both end-customers and dealerships. It is with passion,
expertise, and an innovative mindset we provide our customers with the
best overall experience.

The role
You’ll be joining the
Sales Area in Tanzania that has the potential for further significant
growth through both growing market share and ensuring we respond to our
customer needs with best supports and solutions. You will be responsible
to manage strategically important customers, developing, maintaining
and growing key customers’ strategic requirements with value
propositions from Sandvik.

This is done in close collaboration
with the Service Managers, the Logistics – Parts & Services
Division, Order Desks, Equipment Business Line Managers as well as other
internal and external stakeholders.

Below is the summary of key accountabilities for this role:
Business Growth and Development

• Manages one or more major key account locally with supports from Order desk officers.
• Responsible for retention and growth of Key clients.
• Ensure
  overall support and drive common practice and generate relevant
  processes for ‘must win’ major projects. Specifically, you would be
  required to:
• Develop sales opportunities for the SMRT product line within defined territories and assigned customer accounts.
• Create and execute Customer testing to develop contract/sales opportunities
• Assess Customer potential with SMRT products
• Perform opportunity analysis based on customer and site
• Provide input to product factories to improve product offering
• Develop sales/service plan for designated territories and assigned/assigned customers
• Maintain accurate customer records as prescribed by Sandvik
• Develop
  way of working with Distributor/other Country network for major
  projects, using account management standards to ensure increased account
  revenue volume and growth.

Financials.

• Responsible for achievement of budgeted revenue and GP.
• Responsible for working with assigned customers to maintain (days sales outstanding – invoicing) company target.
• Ensures customers are compliant with Sandvik Mining and Rock Technology terms and conditions of sale.

Technical Expertise.

• Stays current with industry developments, competitive offerings and issues affecting sales and customers.
• Occasionally participate in technical studies, demonstrations, or field tests

Environmental Health & Safety

• Comply
  with Sandvik Mining and Rock Technology safety policies and applicable
  government, customer or industry regulations or requirements.
• Identify and report any unsafe work habits.
• Strive to find safer ways for customers to work with Sandvik products.
• Ensure team reports are working in a safe manner and following Company Policies and Guidelines.

You
report to, and act in close collaboration with the Territory Manager in
Tanzania and you are a valued member of the Country’s Management Team.
You will be based in Tanzania and travelling to our customer sites
across the country is a key part of the job.

This role is a
full-time requirement, and the location is flexible within Tanzania.
Travelling within the Territory, up to 50% of your time, is an essential
part of the job.
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Your profile
We’re
looking for a result-oriented individual with relevant Consultative,
Sales, Technical and Analytical Skills. A Degree qualified Engineer or
possession of the appropriate Trade Background with Equivalent Technical
and Business Experience. Exposure to international Markets and Strong
Cross-Cultural awareness, particularly in remote challenging
environments, is desirable. You must develop a highly developed
interpersonal skills to conceptualize customer application process in
order to advice on equipment and other product needs.

We put
great value in your personality, as well as in your business acumen and
integrity. You are a highly effective leader with a data driven
approach, digital savvy, taking a holistic approach to management, while
also maintaining a strong customer focus. Your influencing and
communication skills are excellent, you empower people to find efficient
solutions, and you have an ability to develop trusted and collaborative
relationships with colleagues and business stakeholders at all levels.

You
are comfortable working in a global setting, with a highly developed
multi-cultural understanding. Comprehending and analyzing high volumes
of information quickly is second nature to you, and you thrive in
fast-paced environment.

A few words about us
At
Sandvik, we offer a global arena of brilliant minds, and we’re
technology driven, innovative, entrepreneurial, and inclusive! Success
is a team effort, and we believe that diversity inspires, so we invest
in supporting each other, learning together, and celebrating our
differences. Visit our stories hub, LinkedIn or Facebook to get to know
us further.

What is in it for you?
We offer you
versatile and interesting tasks in international business environment,
as well as the opportunity to develop your own professional skills and
career. In addition, we offer good employee benefits and inclusive
corporate culture focused on sustainable development, with values such
as Innovation, Fair Play, Customer Focus and Passion to Win.

Application
We look forward to your application and ask you to please make sure that we have it no later than 14th August 2024.
Our recruitment process is open and fair – we welcome all applicants
and evaluate every unique application in line with the specified
requirements profile to find the best match for the position. Get to
know more about Sandvik and apply here