3 New Various Jobs at NMB Bank Plc May 2024

Head; Retail Governance & Controls (1 Position(s))
Job Location : Head Office, Hq
Job Purpose:
Work closely with branches and Head Office departments to provide
leadership and guidance on all control issues, coordinate remediation,
ensure accounts opened are KYC compliant as well as safeguarding the
bank against fraud, income leakage and misappropriation by ensuring
robust and effective controls while overseeing the management of Retail
loan portfolio.

Main Responsibilities:
Strategic Focus

• Ensure
  sound Information risk, governance & control environment within the
  branch network function through proactive identification, review and
  monitoring of risk and governance issues.
• Ensure integrity of
  business continuity management and reconciliation principles,
  methodologies, and strategy within the business.
• Ensure End to
  end management of Risk Control Assessment (RCA) framework for Retail
  Banking are relevant, current and that the controls established are
  complied with.
• Ensure snap checks are carried out effectively and are linked to RCA.
• Attend Disciplinary and Anti-Fraud meetings.
• Provide clear, regular, comprehensive reporting on branches’ risk and control’ performance to the Chief Retail Banking.
• Spearhead
  holistic digestion for all branch Audit reports by internal auditors,
  external auditors, and BOT bank examiners by analyzing the findings into
  People, Process and System and ensuring the root causes are identified
  and closed timely by respective Branch Managements and/or respective
  support departments at HO and subsequently realize Audit, Regulatory
  & Governance requirements.
• Ensure loan portfolio quality is within acceptable risk levels.
• Stimulate
  lending risk awareness and adherence to lending processes, procedures
  and policies, controls and lending governance by Branch Managers,
  Business Centre Managers, Relationship Managers and Relationship
  Officers.
• Ensure end to end credit delivery process is working
  properly through recommending standardization of processes and
  procedures, recommending to management on changes to improve efficiency,
  accountability, and alignment among stakeholders.
• Analyze Risk
  Events recorded in the system monthly to identify control lapses and put
  in place preventative and remediation actions.
• Drive
  relationship with the Forensics and investigation unit to understand the
  causes and culprits of fraud, gain advice, and/or participate in
  Management decisions on the best way possible to handle and avoid
  recurrence of such fraud incidences.
• Institute desired controls,
  such as checks and balances, on various operations/processes especially
  those perceived as higher risk.
• Participate in quality assessment of operation projects prior- and post- launch.

Leadership & People Management Focus

• Inspire
  and lead team to deliver exceptional performance and levels of Service
  to all branches by ensuring staff understand the context of their role
  (job profiles) in relation to the department and NMBs strategy.
• Empower
  the branch Quality Assurance Team to act as a think tank for advising
  the management team on controls improvement aspects, loan processes,
  documentation, and cost saving initiatives within Retail banking.
• Accountable
  for effective resource planning, management, reporting and coordination
  of projects/initiatives to deliver change in line with availability and
  business requirements.
• Monitor the implementation of poor
  performance policy by ensuring all poor performing staff are managed
  through performance improvement plans (PIPs)
• Build and develop a high performing team through embedding performance development culture.
• Determine and manage Training & Development Needs Analysis and Succession plans for direct reports.
• Create
  an environment to empower and motivate staff and ensure they are
  recognized through our approved NMB recognition schemes.
• Change Management and ensuring that issues are addressed.

Operations Focus

• Ensure that branches are operating at an optimal level and have sufficient manpower for efficiency and controls.
• Implement
  control processes to ensure that all elements of operational risk e.g.,
  fraud, follow up long outstanding items, effective training to
  stakeholders, audit recommendations are managed effectively.
• Contribute
  to the development and implementation of policies covering
  reconciliation of Internal accounts transactions for Retail Banking.
• Ensure branches have the adequate working tools and all new outlets meet control standard required.
• Work closely with third parties as deemed appropriate to mitigate risks to the bank and customers.
• Oversee
  the co-ordination and execution of periodic testing of control
  practices surrounding various bank operations through reviews, and
  challenging and approval of plans, scope, reports, and courses of
  action.
• Initiate or advise process owners in developing,
  reviewing, and implementing process manuals (policy documents and
  procedure manuals/user guides)
• Promote operational quality and control through awareness trainings/coaching to stakeholders to improve best practice.
• Monitor
  customer satisfaction through feedback and decreasing trends of
  outstanding and other operational issues/incidents (control side)
• Agree
  targets and take accountability for the overall achievement of
  performance objectives for the Internal Controls, Information Risk &
  Governance teams in terms of Employee satisfaction, Customer
  experience, Cost performance, and Risk & rigor management.
• Ensure
  full compliance, provide oversight as well as monitor the
  implementation of various Consumer Protection requirements across
  business area/Unit.

Knowledge and Skills:

• Business understanding of retail banking, its related risk and governance.
• Excellent knowledge credit procedures, policies, standards, and financial markets
• Sound knowledge of Retail banking loan products, Retail Banking process, banking regulations, markets, and environments.
• Interpersonal skills/relationship management, negotiation and influencing skills at a senior level.
• People management and team building
• Performance management
• Ability to influence.
• Business management
• Coaching
• Presentations and Communication skills
• Planning and organizational skills
• Excellent analytical abilities
• Project Management skills
• Time management
• PC skills
• Report writing
• Passionate about operational risk
• Highest integrity, moral and ethics.

Qualifications and Experience:

• Bachelor’s degree in business related fields.
• Master’s degree will be of an added advantage
• Risk Management certifications will be of an added advantage.
• Minimum
  of 10 years’ experience in a Governance and Control role preferably in
  Banking and Finance Industry, 5 of which being at a senior level in a
  reputable financial Institution.
• Experience in building and developing high performance teams.

Senior Manager; Operational Risk (Products and Change Projects) (1 Position(s))
Job Location : Head Office, Hq
Job Purpose:
Responsible for risk assessment and management activities, particularly
regarding new products and change projects. Conduct detailed analyses
of bank operations to maintain a low-risk control environment.
Collaborate effectively within the risk department to promote a
risk-aware culture throughout the bank.

Main Responsibilities:

• Develop and maintain a robust operational risk management framework
  tailored to new products and change projects, ensuring compliance with
  regulatory standards.
• Conduct comprehensive risk assessments for
  new products and change initiatives, identifying potential operational
  risks and proposing effective mitigation strategies.
• Analyze data to identify risk trends, control weaknesses, and recommend improvement plans aimed at reducing operational losses.
• Generate
  regular risk reports, providing insights and recommendations regarding
  the banks operational risk profile and overall strategic outlook.
• Conduct
  post-mortem reviews of all issued products, identifying emerging risks
  for management consideration, and tracking relevant mitigations with
  stakeholders.
• Stay up to date on industry best practices,
  regulatory developments, and emerging risks in the operational risk
  management field.
• Lead and facilitate risk-related training and
  awareness programs for staff, including the development and delivery of
  risk management policies and procedures.
• Represent the
  operational risk management function in senior-level meetings, including
  risk committee meetings, and provide insights and recommendations on
  the banks operational risk profile.
• Ensure timely escalation and
  reporting of risk events by collaborating closely with business units
  and provide post-incident support to analyze root causes and implement
  corrective actions.
• Develop dashboard for strategic supporting on operational risk.
• Cultivate
  strong relationships with business units and key stakeholders, serving
  as a trusted advisor on operational risk matters related to new products
  and change projects.
• Collaborate with business units to develop
  and implement effective risk mitigation strategies aligned with the
  banks risk appetite and overall objectives.
• Provide guidance and support on risk management policies and procedures, ensuring their effective implementation and adherence.
• Facilitate
  risk-related discussions and decisions, including risk assessments,
  reporting, and mitigation strategies, fostering a culture of risk
  awareness and accountability.
• Provide regular status updates to
  business units on risk management initiatives and progress and identify
  opportunities for improvement. Provide strategic leadership and
  direction to the operational risk management function, ensuring that it
  supports the banks overall risk management strategy.
• Mentor and develop junior operational risk management staff, providing guidance and support as needed.

Knowledge and Skills:

• In-depth knowledge of retail and commercial banking products, risk
  management tools and methodologies, and operational processes.
• Expertise in analyzing and reporting on key areas of concern through the use of MI.
• Ability to apply risk skills and expertise across various business processes.
• Advanced
  knowledge of risk principles, processes, and techniques, including
  relevant regulatory frameworks and legislation (e.g. Basel II, COSO,
  etc.).
• Strong risk management and control skills, including risk assessment, auditing, and control design.
• Excellent communication and influencing skills, with the ability to engage staff at all levels.
• Facilitation and team leadership skills.
• Critical thinking and problem-solving abilities.
• Excellent customer service skills.
• Effective time management and organizational skills.
• Strong collaboration and teamwork abilities.
• IT proficiency, including Microsoft Excel and other data analysis tools.

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Qualifications and Experience:

• Bachelor’s Degree in finance, economics, or risk management or related field.
• Good understanding of banking systems, processes, risks, and controls.
• Certification in Professional Risk Management or a willingness to obtain it.
• Additional relevant certifications, such as PRINCE2 or Six Sigma.
• Minimum of 7-10 years of banking experience, with a focus on risk management or audit.
• Substantive experience in a financial services business or professional services firm.
• Proven track record of managing stakeholders at all levels and leading teams.
• Demonstrated
  experience in multiple parts of the risk process, such as audit,
  compliance, regulation, risk control, and operations.
• Experience in leading and managing teams.

Job opening date : 09-May-2024
Job closing date : 23-May-2024

Senior Manager; Credit Risk (Wholesale & Business Banking) (1 Position(s))
Job Location : Head Office, Hq
Job Purpose:
Responsible for wholesale and Business Banking portfolio in
safeguarding compliance in lending practice and assist to limit credit
risk exposure within acceptable parameters with reference to Enterprise
Risk Management Framework (ERMF) per 2nd line of defense point of view.

Main Responsibilities:

• Drive and support the identification, assessing, monitoring, and
  reporting bank’s Credit Risks relating to Wholesale and Business banking
  business segments from a second line perspective on a regular basis.
• Facilitate
  scheduled and event triggered respective Credit Portfolio reviews,
  ensure adequate and effective processes and procedures for
  identification of early warning signs, assess root-cause, engage
  respective stakeholders, agreed remedial actions and timelines as well
  as ensure closure of agreed remedies.
• Oversee trade finance
  portfolio to manage and other special projects including syndicated
  loans, high value corporates deal and ensure adequate credit risk and
  other associated risks are well identified, appraised, and sufficiently
  mitigated to sustain portfolio quality of the bank.
• Leading the
  Credit Risk assigned staff, while managing their performance, develop
  and implement training and development plans to ensure their performance
  is aligned with business goals and objectives.
• Drive and
  support the identification, assessing, monitoring, and reporting bank’s
  credit risk environment from a second line perspective on a regular
  basis.
• Perform scheduled and event triggered Branch reviews and
  find all early warning signs prompt, assess root-cause, engage
  respective stakeholders, agreed remedial actions and timelines. This
  will include end to end credit process/ functions relating to assigned
  portfolio as per Credit Risk Annual plan, Strategy and Combined
  Assurance Plan
• In consultation with other stakeholders, conduct
  thorough performance reviews of all credit related products within
  assigned portfolio and present comprehensive report to right forums on
  prompt manner.
• Follow-up and engage action owners to ensure
  prompt and adequate closure of all agreed actions/ remedies such that
  risk management strategy remain adequate and effective. Timely escalate
  deviations to right forums for right decisions and enhanced oversight.
• Give
  inputs and take part in periodic reviews of all credit and credit risk
  related governance documents including but not limited to policies,
  manual, risk appetite statement, combine assurance plan, operating
  modal, risk registers, annual plan, credit risk strategy, TORs etc.
• In
  consultation with Head Credit Risk, partnering with the Credit
  Department and assigned business segments on credit risk matters to
  ensure business growth is balanced with risk management and controls.
• Establish
  adequate/effective controls and monitoring processes for end-to-end
  collateral reviews and management process to ensure proper management of
  the same as fallback position for credit facilities.
• Assist
  Head Credit Risk to ensure submission of correct and prompt reports to
  Risk Management forums and other stakeholders (within agreed/ specified
  timelines), highlighting performance against defined credit quality
  parameters. Review reports, RCC, MARCC, BARCC and other required reports
  and submissions.
• Be credit risk champion in assigned business
  segments process and projects related activates and ensure credit risk
  interest is well considered. Give feedback to Head Credit Risk from time
  to time to ensure sufficient alignment.
• Develop, implement, and
  check the Unit’s business plans, BSC, and ensure PMS and staff welfare
  including leave management are observed sufficiently as per HR guidance.
• Support
  stakeholders to adhere to bank’s lending governing documents through
  coaching/knowledge sharing to reduce/manage credit risk through booking
  credits according to approved limits, pricing, tenors, security
  documents etc.
• Ensure approval terms both precedence and
  subsequent are adequate, effective, monitored and complied, together
  with clear oversight by management. This will include exceptions
  granting process.
• Provide motivational and inspirational
  leadership to the team and communicate clear performance expectations.
  Identify skills gaps and ensure proper training, coaching and mentorship
  programs.
• Monitor, measure and report about the efficacy of
  the bank’s credit risk internal controls. including showing clear lines
  of accountability and authority to ensure effective credit risk
  management process.
• Stand in for Head Credit Risk (as the case
  may be) and ensure all other tasks assigned from time to time are
  delivered promptly and adequately per expectation of management.

Knowledge and Skills:

• Extensive knowledge and experience on trade finance products such as
  Export Letters of Credit, Import Letters of Credit, Documentary
  Collection, Bills, all types of Guarantees, Standby Letters of Credits
  and Trade Loans etc end-to-end process flow.
• Wider understanding of the Enterprise Risk Management Framework for the Bank and lines of defence phenomena.
• In
  depth understanding of all Wholesale Banking and Business Banking
  Credit related products and services including key sectors contributing
  to these portfolios.
• Desired knowledge on entire credit
  activities value chain (especially for Wholesale & Business Banking)
  including but not limited to origination, appraisal, approval,
  documentation and limits capturing & maintenance, monitoring,
  Special Assets Management.
• Desired knowledge in the
  multisectoral aspects and key Risks within assigned portfolio including
  concentrations, structural and other dynamics, and related laws in
  Tanzania.
• Excellent knowledge of banking operations and
  financial markets in Tanzania and other interrelated counterparties
  including applicable statutes, laws, regulations, and guidelines that
  govern banking and lending activities.
• Strong computer skills proficient in outlook, word, excel and power point presentations.
• Managerial and leadership skills (analytical, conceptual and resourcefulness)
• Strong interpersonal and networking skills for both internal and external stakeholders.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.

Qualifications and Experience:

• Bachelor’s Degree in Banking, Business Administration, Accounts and
  Finance, Accounting, Commerce, or Economics or other relevant fields of
  study.
• Master’s degree in the related fields will be an added advantage.
• Minimum of Eight (8) years’ working experience in a Bank or financial Institution or any closely related environments.
• At least five (5) years in Credit Risk Management, Wholesale Banking/ Credit or Originations.
• Experience in Project appraisal for lending will be an added advantage.

Job opening date : 08-May-2024
Job closing date : 22-May-2024

NMB
Bank Plc is an Equal Opportunity Employer. We are committed to creating
a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB
Bank Plc does not charge any fee in connection with the application or
recruitment process. Should you receive a solicitation for the payment
of a fee, please disregard it.
Only shortlisted candidates will be contacted
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.