Sales Manager at NBC Bank Limited

National Bank of Commerce

Sales Manager
Sales Manager at NBC Bank Limited April 2024
locations Mwanza Branch NBC
time type Full time
job requisition id R-15964144
NBC
is the oldest serving bank in Tanzania with over five decades of
experience. We offer a range of retail, business, corporate and
investment banking, wealth management products and services.

Job Summary
The
candidate will be accountable with coordinating all zonal sales
strategy across the bank and to manage delivery of the work which will
be done by third party vendors who will be supporting customer
onboarding and product sales. Regular visits to branches and new areas
to ensure effective implementation of Retail banking sales strategy is a
key to this role. development expertise.

Job Description​
Accountability: Business Sales Management

• Work branch leadership to coordinate direct sales team and freelancers to achieve sales plans.
• Design and implement training to sales teams to offer knowledge and skill which will help sales team to perform effectively.
• Prepare monthly management reports for all sales activities including cost management
• Review
  and analyze daily and weekly sales reports from each zonal sales
  manager and third-party companies who will be assisting branches to do
  sales.
• Make regular visits to branches and new areas to ensure effective implementation of Retail banking sales strategy.
• Enables
  business development partner, relationship managers to improve revenue
  growth by providing support and tools to effectively prioritize and
  organize client calling activities, thus increasing effectiveness and
  efficiency.
• Coordinate and track sales budget and report for
  management reviews. This includes weekly session to discuss business
  performance.
• Report, on a quarterly basis, the status of the
  retail sales performance and its implication on the stage of achievement
  of the business strategy.
• Evaluate overall effectiveness of
  sales activities through direct participation in weekly retail meetings,
  Portfolio Analysis Meetings, and sales planning sessions.
• Ensure there is a budgetary control process in each sales activity
• Review
  customer satisfaction surveys to identify product issues, create action
  plans and implement changes to address such issues.
• Manage the quality of portfolio and ensure the productivity is high.

Accountability: Business Reviews

• Review Business trend across the market and make recommendations to progress which are prioritized using data.
• Initiate new sales strategy or ideas at concept development stage for specified sales execution.
• Hold
  sales Workshops to develop activation strategy and business case to
  support sales acquisition for all products. This also includes
  preparation of workshop output, Risk and infrastructure plan, detailed,
  complete financial model for product
• Provide information on competitors, local pricing, and local market potential
• Analyze
  new products performance and recommend appropriate actions to ensure
  projected targets as per the approved business case is achieved.
• Analyze existing products performance to ensure that there are in conformance with the set objectives and profitability.

Accountability: Governance and Control

• Actively participate in the monthly business review meeting and address issues identified through appropriate action plans.
• Manage
  the business continuity management plan for the sales. Ensure that
  bi-annual tests take place and that any failures are reported.
• Review notices for submission to local government, regulators, and customers prior to their distribution.
• Liaise with the branch leadership on any major processing issues directly linked with sales.
• Manage quality of sales portfolio

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Education and Experience
Required

• 5+ years of experience in sales management.
• University degree in marketing/ business administration or related areas.
• Effective communicator and presenter.
• A team player, able to work well in multicultural environments.
• Able to build relationships quickly.

Essential

• A detailed understanding of product offerings in the wider financial services industry.
• A detailed knowledge of NBC strategy and policies
• Detailed knowledge of consumer buying behavior, marketing techniques and evolving trends
• An understanding of customer segmentation theory and practice.

Qualifications

• Bachelor`s
  Degrees and Advanced Diplomas – Business, Commerce and Management
  Studies, Commercial mindset – Junior (Meets some of the requirements and
  would need further development), Customer Excellence – Service Delivery
  (Meets all of the requirements), Digital familiarity (Meets all of the
  requirements), Effective communication – Basic (Meets all of the
  requirements), Experience in a similar environment, Openness to change
  (Meets some of the requirements and would need further development),
  Product and/or Service Knowledge (Meets all of the requirements), Sales
  Management (Meets some of the requirements and would need further
  development)

Go to our Homepage To Get Relevant Information.
Deadline: 2024-05-11.