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| EcoBank Tanzania |
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VACANCIES ANNOUNCEMENT
2 New Jobs at Ecobank Tanzania March 2025 – Various Posts
Job Listings:
Senior IT Officer – Infrastructure & Integrations
Senior IT Officer – Infrastructure & Integrations at Ecobank Tanzania March 2025
WE ARE HIRING
Senior IT Officer – Infrastructure & Integrations
Reporting to: Head , Technology Services
Dar es Salaam, Tanzania.
Ecobank
Tanzania is looking for a dedicated and skilled Senior IT Officer-
Infrastructure & Integrations to join our team in Dar es Salaam,
Tanzania.
Please read details Below:-
Job Summary:
To manage IT infrastructure operations and integrations, ensuring
seamless and efficient support for both business and regulatory
projects.
Key Responsibilities
Business Performance:
• Manage the integration of various IT systems and applications to enhance business processes.
• Monitor 3rd Party vendors and service providers, evaluating performance and ensure service level agreements are met.
• Review IT- related costs to ensure they remain within the agreed budget.
Customer Management:
• Provide technical support and training to end-users to resolve TT-related issues.
• Ensure timely resolution of user support requests and maintain a high level of user satisfaction.
• Ensuring near-continuous availability of all systems and digital platforms.
Leadership and people management:
• Share knowledge and best practice
• Provide feedback to various supporting units
Process, Controls and Operation Performance:
• Oversee the installation, configuration, and maintenance of the bank’s IT infrastructure.
• Manage the integration of various IT systems and applications to enhance business processes.
• Lead IT projects related to infrastructure upgrades, system integrations, and regulatory compliance
• Coordinate with different teams both internal and external to ensure successful projects delivery
• Collaborate with project teams to plan and execute integration strategies for new and existing systems
Strategic Initiatives:
• Support automation of operational processes to maximize work efficiency.
• Infrastructural support on the expansion of branches and ATMs
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Qualification & Experience:
Educational Background: Bachelor’s degree in computer science, Telecommunication or other related fields of study.
• Cisco Certified Network Professional CCNA routing and switching
• ITIL Foundation certificate in IT service management
Professional Experience: Minimum of 5 years of experience in IT infrastructure management, system
integration, and user support, preferably within the banking or financial services sector
Direct Sales Agent, Team Leader
Direct Sales Agent, Team Leader at Ecobank Tanzania March 2025
WE ARE HIRING
Direct Sales Agent, Team Leader
Reporting to : Head of SME
Join our dynamic team in Dar es Salaam, Tanzania as a Direct Sales Agent, Team Leader.
Please read details Below:-
Job Summary:
Identify
prospective Banking customers from (Local Corporates Companies, Small
and Medium Enterprises firms, NGO’s, Various Institutions and Social
Groups) for the purpose of Onboarding them to be Ecobank customers.
Key Responsibilities
Business Performance:
• Represent the Bank and act as first point of contact in the selected
market. Record and report client enquiries and complaints or any
relevant market feedback to the responsible Bank Officer.
• Keep and submit accurate sales records to responsible Bank Officer to enable payment of commission.
• Ensure Bank’s procedures on account opening and KYC/AML and Agent Banking guidelines are strictly followed.
• Comply with the Bank’s code of conduct and laws of the country in execution of your duties.
• Selling of POS and QR code/ Tan QR activation for all eligible customers
• Selling of bancassurance to eligible customers (IPF and Cash premium payments).
• Facilitate opening of all type of CMB accounts on behalf of the bank
Qualification & Experience:
• Educational Background: Bachelor’s degree in any Business related
field of Study Professional Experience: 2 years of experience in sales
and relationship management from Banking or Telecommunication industry
Application Instructions:
If you are interested and meet the selection criteria, please submit your Curriculum Vitae by 24th March, 2025.
to: ETZ-RECRUITMENT@ecobank.com
Please note that only shortlisted candidates will be contacted.
