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Oman Air – Tanzania |
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Oman Air – Tanzania Jobs 2025
2 New Jobs at Oman Air – Tanzania February 2025 – Various Posts
Agent Reservation & Ticketing (ZNZ)
Job type: Full-time
About the job
1. Role Objective
•
To effectively handling ticketing, reservation system and telephone
sales and provide service to Oman Air Passengers and Travel Agents.
•
Work closely with R&T Supervisor/sales teams, District Sales
Manager and/or Country Manager to provide business support across all
Oman commercial related areas where required.
2. Duties and Responsibilities
Area of responsibility
1- Ensure inbound calls are proactively managed in a timely and courteous manner and with professionalism.
2- Establish and maintain good, professional working relationship with guests of Oman Air and travel agents.
3- Provide Oman Air guests and travel Agents all services in line with company standards, policies, and procedures.
4- Work in close co-operation with airport teams to minimise impact of disruption on customers and technical support.
5- Follow up with stakeholders in various internal departments on any pressing issues surrounding business continuity.
6-
Additional sales support related activities covering support of one or
more of the following areas: Schedule Changes, BSP Refunds, Frequent
Flyer Membership activation, EC261 support, General Trade communication,
Groups Support & Post related Feedback from guests.
7- To carry out any other duties assigned by management.
-
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MINIMUM EDUCATION, QUALIFICATIONS & SKILLS
Education & Experience –
-
Two years college diploma in any discipline OR having
IATA/Sabre/Galileo/Amadeus certificate with Secondary School
certificate.
Special Skills & Knowledge:
- Required:
Proficient in English (Spoken & Written) Desirable: Additional
Language skills.Proficient in MS OfficeGood Communication/Interpersonal
skillsAdvanced GDS skills and technical knowledge and understanding - Business Understanding General understanding of the role is desirable
Agent Reservation & Ticketing – DAR
Job type: Full-time
About the job
1. Role Objective
• To effectively handling
ticketing, reservation system and telephone sales and provide service
to Oman Air Passengers and Travel Agents.
• Work closely with R&T
Supervisor/sales teams, District Sales Manager and/or Country Manager
to provide business support across all Oman commercial related areas
where required.
2. Duties and Responsibilities
Area of responsibility
1- Ensure inbound calls are proactively managed in a timely and courteous manner and with professionalism.
2- Establish and maintain good, professional working relationship with guests of Oman Air and travel agents.
3- Provide Oman Air guests and travel Agents all services in line with company standards, policies, and procedures.
4- Work in close co-operation with airport teams to minimise impact of disruption on customers and technical support.
5- Follow up with stakeholders in various internal departments on any pressing issues surrounding business continuity.
6-
Additional sales support related activities covering support of one or
more of the following areas: Schedule Changes, BSP Refunds, Frequent
Flyer Membership activation, EC261 support, General Trade communication,
Groups Support & Post related Feedback from guests.
7- To carry out any other duties assigned by management.
Education & Experience :
- Two years college diploma in any discipline OR having IATA/Sabre/Galileo/Amadeus certificate with Secondary School certificate.
Special Skills & Knowledge:Â
- Required:
Proficient in English (Spoken & Written) Desirable: Additional
Language skills.Proficient in MS OfficeGood Communication/Interpersonal
skillsAdvanced GDS skills and technical knowledge and understanding - Business Understanding General understanding of the role is desirable