Charging Support Engineer at Ericsson Tanzania

Charging Support Engineer

Charging Support Engineer at Ericsson Tanzania November 2024

Job type: Full-time
About This Opportunity
We
are now looking for a Support Engineer that will provide technical
service and support to our customers. In this role, you will
troubleshoot and resolve problems to stabilize and optimize customer
networks. You will configure and integrate different nodes and solutions
in new and live customer networks.

The Support Engineer
typically interacts with customer technical staff, operation managers,
service engineers and other groups within the Service Delivery
organization. You may also interact with groups in sales, R&D, 3rd
party suppliers and local authorities.

As there are no distinct
borders between the areas, you will need to be flexible and master more
than one area. You are expected to travel internationally and work in
different cultural environments. The technical development is rapid, and
you are responsible for continuously keeping your competence and skills
up to date.

Working as a support
engineer will require a broad knowledge within telecom and Datacom,
covering both hardware, software and network knowledge. You will work,
collaborate, and communicate in an international environment, both with
colleagues internally as well as customers and suppliers to Ericsson.
The role more than often requires you to take on big responsibility and
it is important that you can work independently.

What you will:

• Handle customer issues (Normal CSR work)
• Handling Emergency cases and fault Isolation for the customer
• Handle dedicated support
• Handle Software Update Management (SUM)

Read Also:

• NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2024 (1,475 POSTS)

• CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
• Download Your National ID (NIDA) Number  Here | Download NAMBA NA KITAMBULISHO CHAKO CHA NIDA. BONYEZA HAPA! 
• PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 – 2019. CLICK HERE! 
• Free
  CV Writing and Download, Cover/Job Application Letters, Interview
  Questions and It’s Best Answers plus Examples. Click Here!

You will bring :
Education:

• Bachelor’s degrees in telecommunication engineering or related university degree.
• Min years of experience: 4+ years
• Domain experience: BSS, Charging System
• Delivering results & meeting customer expectations
• Good Troubleshooting & fault Isolation skills
• Delivering results & meeting customer expectations
• Presentation & communication skill

Additional Requirements:

• Very good knowledge in SDP/AIR/NGCRS/NGVS/OCC/CCN/EDA/EM
• Should able do tracing and sophisticated logs analysis for BSS
  applications, RedHat, Linux System Administration, Virtualization,
  Scripting or SQL, Oracle and other related platforms.
• Very good knowledge in RedHat Linux RHEL.
• Good knowledge in VMware hypervisor, Kubernetes & Docker
• Past experience with Ericsson will be preferred.
• Linux (bash scripting, installation & networking)
• SQL & Oracle DB (is a plus)

Why join Ericsson?
At
Ericsson, you´ll have an outstanding opportunity. The chance to use
your skills and imagination to push the boundaries of what´s possible.
To build solutions never seen before to some of the world’s toughest
problems. You´ll be challenged, but you won’t be alone. You´ll be
joining a team of diverse innovators, all driven to go beyond the status
quo to craft what comes next.

Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL_

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging
a diverse and inclusive organization is core to our values at Ericsson,
that’s why we nurture it in everything we do. We truly believe that by
collaborating with people with different experiences we drive
innovation, which is essential for our future growth. We encourage
people from all backgrounds to apply and realize their full potential as
part of our Ericsson team. Ericsson is proud to be an Equal Opportunity
and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER:
The
above statements are intended to describe the general nature and level
of work being performed by employees in this position. They are not an
exhaustive list of all responsibilities, duties and skills required for
this position, and you may be required to perform additional job tasks
as assigned.
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.