IT Intern at WWF Tanzania

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World Wide Fund For Nature (WWF) Jobs 2024

IT Intern at WWF Tanzania November 2024

TERMS OF REFERENCE
Position Title: IT Intern
Reports to: IT Officer
Location: Dar es Salaam, Tanzania
Effective Date: January, 2025

Background:
The
World Wide Fund for Nature (WWF) is an international organization
working towards the conservation of nature and ecological processes. One
of the goals is to set up a modern, appropriate and sustainable IT
infrastructure & services, with effective IT processes and
procedures in place to support operations of WWF TCO and any WWF TCO
hosted programmes.

The IT Intern will assist the IT Officer in
maintaining and improving the IT infrastructure of the organization. The
role provides an opportunity for practical experience in various
aspects of IT systems, including hardware, software, and network
support.

Objective:
To
support the IT Officer in ensuring the organization’s IT systems
function effectively and efficiently, and to assist in routine
maintenance and technical support tasks.

Duties & Responsibilities:

• Assist with day-to–day IT support: Provide first-level technical
  support to staff, including troubleshooting issues with hardware,
  software, and network connections.
• System Monitoring: Monitor network performance, system health, and server operations to ensure optimal performance.
• Hardware and Software Maintenance: Help install and configure computer
  hardware, software, printers, and scanners. Assist in maintaining
  up-to-date software across devices.
• Network Setup and Support:
  Assist in maintaining the enterprise network, including internet
  connections and local area network (LAN) setups.
• Data Backup Support:Help perform daily and weekly data backups and ensure secure storage of backup data.
• IT Security Assistance: Assist the ITO in ensuring antivirus software
  is up to date and monitoring any potential security threats.
• Asset Management: Assist in managing the inventory of IT equipment and tracking assignment of hardware to staff.
• Project Support: Assist the IT Officer in IT-related projects, such as
  setting up new equipment, upgrading systems, or improving network
  infrastructure.
• Other Duties: Perform any additional tasks as assigned by the IT Officer.

Learning Opportunities:

• Gain hands-on experience with IT systems management and troubleshooting.
• Develop skills in network setup, IT security, and databackup processes.
• Learn how to provide user support and conduct technical training.
• Exposure to IT project management and system upgrades.

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Minimum Qualifications:

• Education: Recently completed a bachelor’s degree/Diploma in Information
• Technology, Computer Science, or a related field.
• Skills:
  Strong interest in IT and willingness to learn. Basic knowledge of
  computer hardware and software systems. Good problem-solving and
  communication skills.
• Adherence to WWF’s values, which are: Courage, Respect, Integrity, and Collaboration

APPLICATION
Applications including Cover Letter & CV with full contact details should be addressed to the
People & Culture Manager, via: hresources@wwftz.org
The email heading should read “Application for IT Intern”.
Deadline for this application will be 13th November 2024, 1700 hrs.