Storage & Linux Specialist at NBC Bank Limited

Jobs in Tanzania 2024: New Job Vacancies at National Bank of Commerce (NBC) 2024

💥UNASUBIRI NINI? FOLLOW US ON INSTAGRAM. CLICK HERE!💥

National Bank of Commerce (NBC) Jobs 2024

Storage & Linux

• Assesses
  malfunctions of hardware and software applications for the
  purpose of determining appropriate actions to maintain computer,
  network and database operations;
• Creates, tests and executes data management languages;
• Analyzes and sustains capacity and performance requirements;
• Monitors systems and platforms for availability;
• Oversees backup, clustering, mirroring, replication and failover;
• Implements
  and maintains infrastructure functions on windows and other hardware
  components i.e storage media, virtual environments and file servers;
• Develops, manages and tests restored data from backup systems;
• Develop a road map for capacity planning for infrastructure requirements and oversee the end to end sourcing process;
• Prepares
  written materials for the purpose of documenting activities,
  providing written reference, and conveying information;
• Prepares
  and distributes reports, including but not limited to weekly and
  monthly status reports to the Head of Infrastructure Services;
• Attends seminars, conferences, in-service training and staff meetings as required;
• Manages virtual and physical servers with Windows Server and RHEL operating systems;
• Manage Active Directory, Microsoft Office 365 and server and workstation patching with SCCM;
• Manage the physical and virtual environment (VMware);
• Ensure
  the security of the server infrastructure by implementing industry
  best-practices regarding privacy, security and regulatory compliance;
• Develop and maintain documentation of current environment setup, standard operating procedures, and best practices;
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices;
• End
  to end management of NBC Virtualization environment from physical
  server, cabling, capacity planning, license management and resource
  allocation as part of daily operational activities;
• Perform and test routine system backups and restores;
• Anticipate,
  mitigate, identify, troubleshoot and correct hardware and software
  issues on servers, and workstations. Escalate incidents accordingly;
• Practice
  server asset management, including maintenance of server component
  inventory and related documentation and technical specifications
  information;
• Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations;
• Develop required reports in response to business user and management needs;
• Manage vendors, outsourcers and contractors to secure software products and services
• Manage
  the physical environment of the server racks including cable
  management, documentation, labeling and configuration of KVM switching
  for console and remote access;
• Build and deploy new servers on the network as required;
• Ensure timely installation firmware and security patches on servers and database;
• Actively participates in planning the installation of new organization-wide systems and applications;
• Monitors the efficiency and effectiveness of all database resources and ensures uninterrupted flow of work owing to technology;
• Ensures maximum service through identification of opportunities for improvement and recommends changes accordingly;
• Continuous review and evaluation of the software, hardware, service delivery, and updates as and when required;
• Maintains
  data standards and security measures through the implementation of
  information technology thorough plans, policies and standards.
• Troubleshoots problems, finds resolutions and ensures full data restoration with minimal damage if any;
• Keeps
  upto date with new and upcoming trends and innovations in the IT field
  through continuously researching on the emerging products and
  enhancements and executes special projects for remodeling and upgrades;
• Monitors changes in regulations, technology and its impact on operations and implements better ones accordingly;
• Promotes
  and develops both tactical and strategic ways to drive productivity and
  efficiency, analyze effectiveness of processes, systems and
  technologies used and make recommendations for improvements;
• Understands our customers’ needs and delivers solutions effortlessly;
• Articulates
  business strategy and vision, and is able to translate vision into
  objectives, for the greater team in order to reach desired goal;
• Coordinates
  the efforts of the different operational areas under management to
  ensure minimal duplication of efforts, maximum efficiency and value for
  money;
• Provide holistic support of NBC servers and virtual environment availability to Business users whenever required;
• Take actions to achieve reductions in frequency and duration of incidents that impact NBC servers and storage availability;
• Ensure
  shortfalls in NBC servers, backup and storage availability are
  recognized and appropriate corrective actions are identified;
• Take
  action on agreed appropriate actions with Head of Infrastructure
  Services to maintain or improve GTIS servers, backup and storage
  availability levels;
• Review performance of the area/unit against
  balanced scorecard components as prescribed, discuss gaps and agree
  action plans to close gaps;
• Provide and maintain detailed backup
  and recovery procedures by ensuring that daily and monthly backups on
  supported servers are performed.

Risk and compliance

• Together
  with Risk and Compliance review the key risks and compliance challenges
  identified and the key areas of concern/surveillance;
• Together with the Risk and Compliance team implement measures to address notable risks and regulatory challenges;
• Implement
  measures to review the risk and compliance performance of the
  unit/function on a regular basis and take corrective action;
• Complete all relevant Management Assurance or Risk reports and attestations as required;
• Complete required compliance and SOX attestations and ensure that impacted team members complete theirs;
• Ensure
  that processes, control requirements and risk management frameworks
  that impact the area are documented and understood by all members of the
  team;
• Work with Absa Internal Audit and Management Assurance during the scoping of audits to ensure fair coverage;
• Own
  and agree corrective action items with Internal Audit and Management
  Assurance for findings related to the functional area under management;
• Arrange issue assurance for closed audit findings;
• Continuous review of open audit related items and timely closure of issues before due date;
• Ensure
  that the team understands all compliance requirements and call for the
  areas Compliance Officer to conduct briefing sessions if gaps are
  identified;
• Work with managers/professionals in the team,
  develop Detailed Risk and Control Assessments (DRACA’s) for the function
  and update at the required intervals (normally quarterly). Complete
  attestations to testify to the adequacy of controls on request;
• Ensure
  that managers/team leaders in the team understand their
  responsibilities in terms of risk and compliance Build relationship with
  country IT Risk and Governance team and provide support wherever
  required;
• Contribute and deliver to the improvement of the risk
  profile by delivering improved governance, risk management, controls and
  compliance requirements;
• Ensure the security controls under servers and Database are within the agreed thresholds;
• Be audit ready by providing required artifacts in acceptable turnaround time.

Service Delivery

• Increase revenue potential for the business by effectively managing service levels of critical applications;
• Minimize
  time-to-resolution (TTR) of business service disruptions through fast
  real-time root cause analysis that spans complex multi-tiered
  application environments;
• Minimize cost of IT infrastructure through optimizing delivery and performance of business services;
• Raise the profile of the team as a key service provider to the relevant business units, serving as its customers;
• Adhere
  to and chair governance structures and frameworks to ensure effective
  customer management including actively participating in all internal
  client reviews from a service perspective. Where applicable, and within
  control, external vendors also need to be effectively managed;
• Implement
  actions resulting from formalised service reviews (including
  questionnaires, production reporting, loss event reporting, etc.);
• Continuously monitor service levels and implement tactical measures to improve customer satisfaction.
• Build
  and maintain effective stakeholder relationships within the Bank to
  understand the business needs and changes in customer needs.
• Participate in Bank wide forums and governance structures as required or directed;
• Communicate and track the achievement of Service level Agreements on an ongoing basis and take corrective action as required;
• Manage the operational teams to ensure they deliver reliable services.

Cost Management

• Adhere to sound financial and governance controls to support sound resource management and financial control within the unit;
• Manage
  departmental budgets including signing off of invoices and quotes
  within mandate. Escalate out of budgets items to the relevant parties
  for approval;
• Sign off capital expenditure within budget. This
  includes approving purchase or sell decisions for desktop computers,
  laptops, departmental equipment etc.

People Management

• Develop
  a high performing team by embedding formal performance development and
  informal coaching. Encourage frequent knowledge sharing between team
  members;
• Establish and maintain a succession plan for the team;
• Ensure leave plans are adhered to;
• Motivate the team and ensure that their performance and efforts are recognized;
• Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the entire team.

Read Also:

• NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2024 (1,475 POSTS)

• CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
• Download Your National ID (NIDA) Number  Here | Download NAMBA NA KITAMBULISHO CHAKO CHA NIDA. BONYEZA HAPA! 
• PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 – 2019. CLICK HERE! 
• Free
  CV Writing and Download, Cover/Job Application Letters, Interview
  Questions and It’s Best Answers plus Examples. Click Here!

Qualifications & Experience:

• At least 5 years in IT technical and operations role;
• Degree (or equivalent) in Computer Science or related field;
• Microsoft
  Certified (MCTS, MCSE), RHCA, ITIL, VMware Certified Design Expert 5
  (Preferred), Oracle certified Associate(OCA) and Cloud Computing (Azure
  and AWS);
• Working experience with Microsoft software, Linux, Database (Oracle, MS SQL),
• Good understanding of ITIL processes and associated concepts;
• High level of commercial awareness with sound understanding of key contractual obligations and risks to maximize benefits;
• Strong customer liaison and relationship management skills;
• Excellent communication and presentation experience;
• Must
  be able to work under pressure, take clear ownership of issues and
  projects and drive to ensure a successful closure for the customer,
  peers and IT Production;
• Financial management – budget preparation and managing to budget;
• Working within a Global or Regional role;
• Familiarity with ITIL-style management procedures and mainstream project management styles a distinct advantage;
• Experience of financial services preferred.

Qualifications

• Analytical
  Thinking – Basic (Meets all of the requirements), Bachelor’s Degree –
  Computer and Information Science, Digital affinity (Meets all of the
  requirements), Enabling team success (Meets some of the requirements and
  would need further development), Experience in a similar environment at
  junior specialist level, IT Infrastructure & Assets (Meets some of
  the requirements and would need further development), Openness to change
  (Meets some of the requirements and would need further development),
  Quality orientation (Meets some of the requirements and would need
  further development)