Human Resources Business Partner at Watu Credit Limited

Human Resources Business Partner at Watu Credit Ltd October 2024

Job type: Full-time

• WATU is a focus-driven, customer-centric company that believes everyone
  deserves the opportunity to be an entrepreneur and achieve their
  ambitious goals in life.

  About Watu
  Watu Credit (Tanzania)
  Limited is one of the leading asset financing companies in Tanzania and
  East Africa, providing motorcycle loans to thousands of aspiring
  business owners every day. Watu TZ commenced operations in June 2021
  starting with one branch in the Mwenge area with the clear vision to be
  the best-in-class provider of asset-finance loans for small-scale
  entrepreneurs. Later, the company made a business decision to diversify
  its products in asset finance from motorcycles (Bodaboda) loans to
  three-wheelers (Tuktuk) and mobile phones (Simu) loans.

  Today in
  Tanzania, Watu TZ has 5 branches in Mwenge, Tegeta, Mwanza, Temeke, and
  Gongo la Mboto. In Africa, Watu has footprints in Tanzania, Kenya,
  Uganda, DRC, Rwanda, Sierra Leone, and Nigeria.

  Job Purpose
  The
  Human Resource Business Partner is responsible for formulating a
  partnership between management and employees to align business
  objectives and develop people management and leadership capabilities
  that enable leaders to create a more effective employee experience,
  drive employee engagement, and achieve operational outcomes for specific
  business units.

  Key Duties and Responsibilities
  Talent Acquisition

• Partner
  with line managers in proactive talent planning, including skill gap
  analysis, succession planning, talent mix, and talent pipeline strategy.
• Conduct
  full-cycle recruitment, including clarifying hiring needs, developing
  job descriptions, job posting, sourcing, screening, interviewing,
  placement, and undertaking onboarding formalities through effective
  implementation of policies, processes, and tools in attracting and
  selecting people with competitive attributes and skills.

Business Partnering

• Build
  relationships with key stakeholders by conducting regular meetings with
  respective business leads to understand the priorities, challenges, and
  barriers and provide the necessary support in consultation with line
  management.
• Collect data, organize, and analyze trends and
  metrics in partnership with the HR shared services team to develop
  solutions, programs, and policies.
• Receive, review, record,
  escalate, and track incident claims while ensuring the same is resolved
  within the agreed service level agreement.
• Provide day-to-day
  performance management guidance to line managers, including but not
  limited to coaching, counseling, career development, succession
  planning, disciplinary actions, and performance improvement plans, among
  other
• Partner with line managers in improving working relationships, building employee morale, increasing productivity and retention
• Drive
  implementation of new and existing HR policies, procedures, and
  processes through training, advisory, and interpretation to employees
  and line managers while providing value-adding feedback for continuous
  improvement
• Partner with the HR team in identifying
  opportunities to improve the employee value proposition and support
  org-wide HR initiatives
• Partner with employees, line manager, and people and culture team to identify the training needs of the assigned team
• Collect employee feedback on various HR programs to assess their effectiveness and that objectives are met.
• Perform any other duties as assigned by the management

Key performance indicators

• Support,
  advise, coach, and facilitate employees and leadership within the HQ by
  having regular 1-1s and supporting the mid-year and annual reviews.
• Respond
  to HR-related processes queries, requests, and escalations within
  agreed service level agreements and in line with laid down processes
• Maintain
  a positive, values-based work environment by increasing the % of
  positive employee feedback by 2024 by engaging with employees and
  escalating and/or resolving challenges.
• Partner with
  stakeholders to identify complex HR issues and craft solutions while
  ensuring best-in-class experience to line managers and employees
  throughout their work-life cycle
• Support the development, roll-out, and assess the effectiveness of HR programs as per the laid down success indicator

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Qualifications

• Education level: Degree in business administration or Human resources management
• Experience: Minimum of 3 – 4 years in an HR specialist role
• Technical
  skills: (Technical skills typically require the use of certain tools
  and the technologies required to use those tools.)Microsoft Office
• Ability to manage fluid demands, interruptions, and priorities to balance workload and achieve objectives
• Behavioral skills: (Abilities that influence how a person interacts with others and responds to certain situations.)

People & Leadership Skills

• Must adhere to the company code of conduct
• Embraces, leads and embeds change
• Must actively demonstrate the values of Watu
• Must lead, attend, and participate in team meetings
• Motivates, coaches, and develops others
• Clear Communication and active listening skills
• Strong Ethics and Standards

WHAT WE OFFER:

• Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
• Opportunities to learn and grow together with us
• Competitive compensation package
• Health benefits

Do
you see yourself being part of the WATU team? Then please apply with
your CV and a cover letter, we are looking forward to working with you!
**Please be cautious, this vacancy does not require individuals to pay for job opportunities**
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.