Head of Operations & ICT at Tanzania Securities Limited (TSL)

EMPLOYMENT OPPORTUNITY – HEAD OF OPERATIONS & ICT
Company Background
Tanzania
Securities LTD is licensed by the Capital Markets and Securities
Authority of Tanzania (CMSA) as a broker-dealer and investment adviser.
TSL is also a Licensed Dealing Member (LDM) of the Dar es Salaam Stock
Exchange (DSE) and is an approved primary and secondary dealer of
Government Securities which include Treasury Bills and Treasury Bonds.
Tanzania Securities is a registered Central Depository Participant (CDP)
of the Bank of Tanzania.

Job Summary
To manage and
coordinate TSL’s business operating environment through establishment of
policies, procedures and workflows that are responsive to business
excellence, promoting good corporate culture and in alignment to
company’s vision.
The incumbent will also be responsible for managing TSL’s information
and Communication Technology agenda including infrastructure, systems,
and services and will work closely with the senior management to
implement ICT strategy of the Company, and maintenance of technology
solutions to support business operations and improve efficiency and
productivity.

As a key member of the senior management team,
reporting to the Chief Executive Officer (CEO), the incumbent will be
integral in process reengineering necessary for organization’s
efficiency and service delivery enhancements.

Key Responsibilities
Operations

• Oversee daily operations of the company and the work of all departments / divisions to ensure optimal operating efficiencies.
• Work
  closely with TSL senior management team to create, implement and roll
  out plans for operational processes, internal infrastructures, reporting
  systems and company policies all designed to foster growth,
  profitability and efficiencies within the organization.
• Drive
  company’s results from both an operational and financial perspective
  working closely with the Head of Finance, CEO and other key executive
  team members.
• Establish effective tools for measuring the efficiency and effectiveness of internal processes.
• Foster
  a growth oriented, positive and encouraging environment while enforcing
  employees’ compliance to company policies, procedures and guidelines.
• Regularly
  evaluate overall performance and efficiency of business by gathering,
  analyzing and interpreting data and metrics and develop plans to improve
  relevant key performance indicators
• Review financial information and adjust operational budgets to promote profitability
• Partner
  with the Head of Finance to achieve favorable financial results with
  respect to sales, profitability, cash flow, systems, reporting and
  controls.
• Develop and manage operational and project-oriented
  budgets to ensure that the company ‘resources are optimally utilized to
  meet set objectives and foster business and financial growth of the
  company.
• Act as the company’s main adviser on all issues
  relating to operational environment and keeping abreast of latest
  developments to ensure that the Company maintains its competitive
  position in the market.
• Direct the coordination across different departments to identify areas needing further improvement.

Information Communication Technology (ICT)

• Develop and implement a comprehensive ICT strategy aligned with the TSL’s overall objectives and long-term vision.
• Collaborate with senior management to determine technology priorities and investment decisions.
• Oversee
  the design, implementation, and management of the TSL’s technology
  infrastructure, including networks, servers, databases, and
  telecommunications systems.
• Ensure the availability, integrity,
  and security of all TSL’s ICT systems and data through effective backup,
  disaster recovery, and cybersecurity measures. Evaluate and recommend
  technology solutions that meet the TSL’s operational needs and improve
  efficiency.
• Develop and enforce IT policies,
  procedures, and standards to ensure compliance with regulatory
  requirements and industry best practices. Establish and monitor
  service-level agreements (SLAs) with internal stakeholders and external
  vendors.
• Conduct regular audits and assessments to identify and address potential risks and vulnerabilities.
• Oversee
  the planning, execution, and monitoring of ICT projects, ensuring they
  are delivered on time, within budget, and meet stakeholders’
  requirements.
• Coordinate with internal departments and external
  vendors to ensure seamless project implementation. Conduct post-project
  evaluations to identify lessons learned and areas for improvement.
• Manage
  relationships with technology vendors and service providers, including
  contract negotiations, performance monitoring, and issue resolution.
• Evaluate
  vendor proposals and solutions, ensuring they align with the TSL’s
  requirements and provide value for money. Develop and manage the ICT
  budget, ensuring resources are allocated effectively and aligned with
  strategic priorities.
• Monitor and control ICT expenditures, providing regular reports and analysis to senior management.
• Identify cost-saving opportunities and optimize ICT investments.

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Required Skills/Ability /Competencies

• Solid leadership and team management skills, with the ability to inspire and motivate team.
• Excellent
  interpersonal and communication skills with the ability to effectively
  communicate complex technical concepts to non-technical stakeholders.
• Critical thinking and problem-solving skills
• Excellent organization and leadership skills
• Excellent analytical skills and performance/operation metrics
• Strategic planning skills
• Proficient with modern technology applications

Qualifications & Experience

• Bachelor’s degree in BSc/BA in Business Administration; Information
  Technology, Computer Science, or relevant field; MSc/MBA is a plus
• 5-10 years of executive level operational experience required.
• Proven experience in process re-engineering, project management or roles with similar focus
• Understanding of other functions such as HR, Finance, Marketing etc.
• Demonstrable competency in strategic planning and business development

Mode of Application
Kindly apply through the following link https://forms.gle/3CDoG5XC5rWwicKS8, not later than  26th October 2024. Only shortlisted candidates will be contacted.
Female candidates are highly encouraged to apply.
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.