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Head of Operations at Planet Lodges Tanzania

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Planet Lodges Jobs 2024
Planet Lodges

Jobs in Tanzania 2024: New Job Vacancies at Planet Lodges 2024

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Planet Lodges Jobs 2024

Head of Operations
Job Overview

Head of Operations at Planet Lodges September 2024

Planet Lodges
Arusha
Job Type: Full-time
Planet Lodges are curated eco-lodges in Arusha, perfectly located for exploring the city’s many attractions

About the Role:
Planet
Lodges is seeking a dynamic and experienced Head of Operations to lead
our growing portfolio of luxury lodges and safari camps in Tanzania.
This pivotal role demands a unique blend of hospitality expertise,
financial acumen, and strategic vision. The successful candidate will be
responsible for overseeing all aspects of operations, ensuring
exceptional guest experiences, driving financial performance, and
upholding the brand’s commitment to sustainable luxury.

Key Responsibilities:

·
Operational Excellence: Oversee the day-to-day operations of all lodges
and camps, ensuring seamless guest experiences, efficient resource
management, and adherence to the highest quality standards.
·
Financial Management: Develop and manage budgets, monitor financial
performance, and implement strategies to maximize revenue and
profitability.
· Brand & Marketing: Collaborate with the
marketing team to develop and execute brand strategies, marketing
campaigns, and sales initiatives that drive occupancy and revenue
growth.
· Business Development: Identify and pursue new business
opportunities, including potential acquisitions, partnerships, and
expansion into new markets.
· Team Leadership: Build and inspire a
high-performing team, fostering a culture of excellence, collaboration,
and continuous improvement.
· Guest Experience: Champion a
guest-centric approach, ensuring every touchpoint exceeds expectations
and creates lasting memories.
· Systems/Technology: Managing the
deployment and upkeep of hotel management systems and technological
solutions to enhance operational efficiency and elevate the guest
experience.
· Sustainability: Implement and monitor sustainable
practices across all operations, minimizing environmental impact and
supporting local communities.

Qualifications:
·
10+ years of experience in a senior leadership role within the
hospitality industry, preferably in luxury lodges or safari camps.
· Proven track record of driving operational excellence, financial performance, and guest satisfaction.
· Strong financial acumen with experience in budgeting, forecasting, and cost management.
· Exceptional leadership and communication skills with the ability to inspire and motivate teams.
· Passion for sustainable tourism and commitment to responsible business practices.
· Excellent written and verbal communication skills in English.
· Willingness to relocate to Arusha, Tanzania, and travel frequently to lodges and camps.
· Open to both Tanzanian citizens and expatriates.
Nice-to-Haves:
· Cultural sensitivity and understanding of the Tanzanian context.
· Knowledge of Swahili language.
· Experience in community engagement and development projects.

Benefits:

· Competitive salary and benefits package including housing and health insurance.
· Opportunity to work with a leading luxury hospitality brand.
· Be part of a dynamic and passionate team.
· Make a meaningful impact on sustainable tourism in Tanzania.
To Apply:
This is Full-time Job, Please submit your CV and a cover letter outlining your relevant experience and passion for the role to Careers@Planet-Lodges.com
Application Deadline: October 04th 2024 or until filled.
Note: Only shortlisted candidates will be contacted for interviews.
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