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| CRDB Bank Plc |
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CRDB Bank Plc Jobs 2024
Enterprise Data Analyst (2 Posts) at CRDB Bank Plc August 2024
Department PROJECT MANAGEMENT OFFICE UNIT
Location Tanzania Head Office
Number of openings 2
Job Purpose
Support
the development and enhancement of critical financial and operational
reports within the T24 Core Banking system. The incumbent will utilize
their expertise in Oracle SQL to extract and analyze data, ensuring that
the generated reports meet the business’s needs and regulatory
requirements, but also maintaining accurate and timely reporting,
essential for decision-making processes and compliance within the
financial institution.
- Develop and maintain complex SQL queries and scripts to extract data from Oracle databases.
- Design, develop, and customize reports using T24 Core Banking system data.
- Collaborate
with business analysts and stakeholders to understand reporting
requirements and ensure the accuracy and relevance of reports. - Perform data validation and troubleshooting to ensure the integrity and accuracy of reports.
- Optimize SQL queries for performance and scalability.
- Provide documentation and training to end-users on the use of generated reports.
- Assist in ad-hoc report generation as required by the business.
- Support the migration and testing of reports during system upgrades or changes.
- Manage and deliver multiple analytics work streams for diverse clients.
- Gather
data and reporting requirements assist in integration and acceptance
testing, and support the development of training and implementation
material. - Participate in the implementation and provide
post-implementation support as necessary to ensure analytical processes
are effective, efficient, understood and embedded. - Development of data models and reporting tools which demonstrate and communicate
- value to stakeholders and give a clear picture of CRDB’s changing position.
- Development
of models and tools, which clearly communicate the key successes and
return on the bank’s investment and innovation activities, clearly and
effectively to our stakeholders. This needs to be done in ways that
resonate with them and which give them a clear picture of data value in
those processes. - Prepare data for analysis and visualization/reporting.
- Help clients define metrics and KPIs that answer their key business questions.
- Create dashboards, visualizations, and reports.
- Design, build, test, productionize, and deploy analytical solutions.
- Creating value from data by performing analytics and statistical techniques to identify
- insights, generate recommendations and communicate data value to key stakeholders.
- Assists in the development of strategic analytics initiatives to meet CRDB goals.
- Develop models to monitor and forecast overall and specific bank performance.
- Collaborate with key stakeholders and end users to define data and design requirements for dashboard enhancements.
- Develop dashboards per user requirements.
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Qualifications Required
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Strong experience or comprehensive knowledge of T24 Core Banking system, particularly in report development and customization.
- Extensive experience in developing, optimizing, and maintaining complex SQL queries and scripts.
- At least 3 years of Analytical Systems support experience.
- Proven experience working with Oracle SQL, including complex query development and optimization.
- Experience using analytical tools to support data analysis, reporting, and visualization.
- Familiarity with banking operations and financial reporting requirements.
- Ability to work independently and manage multiple tasks in a fastpaced environment.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Broad skill set and experience with Oracle Database, Microsoft SQL Database, R, and Python.
Deadline 2024-09-13
Employment Terms CONTRACT
Contract Duration 1 YEARS
Business Analyst – Business Performance & Revenue Assurance at CRDB Bank Plc August 2024
Department DEPARTMENT OF RETAIL BANKING
Location Tanzania Head Office
Number of openings 1
Job Purpose
The
Revenue Assurance role ensures the bank’s revenue integrity by
monitoring, analysing, and safeguarding against discrepancies and
leakages. This role focuses on identifying revenue leakages and
recovery, ensure proper control around revenue collection, improving
revenue collection processes and ensuring compliance with internal
processes and regulatory standards around revenue collection.
Principle Responsibilities
- Analyse
and monitor revenue streams across various banking products and
services, including loans, deposits, fees, and commissions. - Perform daily revenue analysis to detect leakages and ensure the same are shared with responsible business units for recovery
- Monitor
transaction processes to detect unusual patterns or anomalies that may
indicate fraud, system errors, or revenue leakage. - Perform daily
analysis to identify revenue loopholes or/and arbitrage transactions
and ensure the same are fixed or stopped by liaising the responsible
business teams - Develop and maintain revenue assurance controls and reporting mechanisms to detect and prevent revenue leakage.
Revenue Assurance Controls:
- Review
pricing models, tariffs, and charging systems to ensure alignment with
approved rates and prevent overcharging or undercharging of customers - Conduct
periodic audits of charging engines and revenue processes to ensure
compliance with regulatory requirements and internal policies. - Process Improvement:
- Analyse existing revenue assurance processes and recommend improvements to enhance efficiency and accuracy.
- Participate
in projects aimed at automating revenue assurance activities, reducing
manual interventions, and improving data accuracy. - Collaborate with other departments, such as Operations and IT, to streamline revenue processes and ensure end-to-end integrity.
Stakeholder Management:
- Work closely with business units to understand their revenue streams and provide insights into improving revenue capture.
- Liaise
with external auditors during financial audits and provide necessary
documentation and explanations related to revenue processes. - Provide training and support to other departments on revenue assurance principles and best practices.
Pricing of Bank’s Products and Services
- Be part of Retail Banking pricing process and the Bank’s annual pricing committee
- Lead
in provision of inputs from the products performance analysis, consumer
understanding to the committee during Tariff reviews - Conduct
pre-planned and ad-hoc analysis on pricing to determine price points
that balance the bank’s revenues and customer satisfaction - Actively
participate in finalization of the annual Tariff Guide and minimum
disclosure document for circulation to the branch network - Manage, analyze and respond to pricing queries from HQ stakeholders and from the branch network
Qualifications Required
- A
minimum of Bachelor degree in computer science, Economics, Accounting,
banking and finance, financial management and any other related field. - A Master’s degree and/or Certification by professional bodies are an added advantage
- At
least 3 years working experience as a banking sector especially in
business unit and who have demonstrated outstanding performance in
business. - In-depth knowledge of bank Products, services and delivery channels available to Retail Banking Customers
- General
knowledge on performance of various business sectors, operational
environment, competitive structure, industry practices and regulatory
framework - Understanding bank policies, procedures and ethical requirements of market environment
- Strong analytical skills, including the ability to collect, process and perform statistical analysis on data.
- Proficiency in SQL and experience with databases.
- Knowledge of programming languages such as Python or R
- Experience with data visualization tools such as Tableau or Power-BI
- Good understanding of statistics and statistical models.
- Excellent communication and presentation skills, to effectively communicate insights and findings to non-technical stakeholders.
- Ability to work independently, as well as collaboratively within a team.
- Ability to learn quickly and adapt to new technologies and tools.
- Good project management skills, with the ability to manage multiple projects and meet deadlines.
- Knowledge of data ethics, privacy, and security best practices.
- Critical thinking
Deadline 2024-09-12
Employment Terms PERMANENT.
CRDB
Bank is dedicated to upholding Sustainability and ESG practices and
encourage applicants who share this commitment. The Bank also promotes
an inclusive workplace, hence applications from women and individuals
with disabilities are encouraged.
It is important to note that
CRDB Bank does not charge any fees for the application or recruitment
process, and any requests for payment should be disregarded as they do
not represent the bank’s practices.
Only Shortlisted Candidates will be Contacted.
