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Reservations Officer at Gold Crest Hotel August 2024

AJIRA LEO TANZANIA
Gold Crest Hotel

Jobs in Tanzania 2024: New Job Vacancies at Gold Crest Hotel 2024

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Gold Crest Hotel Jobs 2024

Reservations Officer

Job Overview
Reservations Officer at Gold Crest Hotela August 2024

  • Position: Reservations Officer
  • Company: Gold Crest Hotel
  • Location: Arusha

AjiraLeo
is a leading jobsite in Tanzania. We list the latest jobs in Tanzania
from leading employers. Gold Crest Hotel is currently seeking a
qualified candidate to fill the position of Reservations Officer

Caught
between a sprawling multicultural city and Africa’s magnificent
landscapes, Gold Crest Hotel All Suites Hotel and Conference Centre in
Arusha, Tanzania offers an experience marked by the best of nature and
urbane living.

Role Description
This is a full-time on-site role as a Reservations Officer at GOLD CREST HOTEL LTD located in Arusha.
The
Reservations Officer will be responsible for managing reservation
inquiries, processing reservations, coordinating with different hotel
departments, and ensuring customer satisfaction.

Your tasks and responsibilities as a Hotel Reservation may vary, but generally include the following: 

  • Answering
    phone calls and responding to emails from customers who are interested
    in making reservations or have questions about their reservations.
  • Providing customers with information about the hotel’s accommodation options, rates, and amenities.
  • Processing reservations, cancellations, and modifications using reservation software.
  • Collecting and processing payments from guests.
  • Updating and maintaining customer information in the reservation system.
  • Providing guests with directions and recommendations for local attractions and restaurants.

Read Also:

Qualifications

  • Excellent communication and customer service skills
  • Diploma/Degree in Hospitality Management
  • 2-3 Years of working experience in Reservation Job
  • Proficiency in reservation systems and Microsoft Office Suite
  • Strong problem-solving abilities
  • Previous experience in a similar role is a plus


MODE OF APPLICATION:

Send your CV Through this email: hr.arusha@goldcresthotel.com
Go to our Homepage To Get Relevant Information.
Deadline: 31.08.2024.

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