HOD: Marketing & Enablement at VODACOM Plc

VODACOM Plc

HOD: Marketing & Enablement

HOD: Marketing & Enablement at VODACOM Plc August 2024

Posting Country: TZ
Aggregate function: Vodafone Business
Business Area: Local Vodafone Business Unit
Full Time / Part Time: Full Time
Contract Type: Permanent

At
Vodacom, we’re working hard to build a better future. A more
connected, inclusive and sustainable world. As a dynamic global
community, it’s our human spirit, together with technology, that
empowers us to achieve this.

We challenge and innovate in order to connect people,
businesses, and communities across the world. Delighting our customers
and earning their loyalty drive us, and we experiment, learn fast and
get it done, together.
With us, you can be truly be yourself and
belong, share inspiration, embrace new opportunities, thrive, and make a
real difference.

What you’ll do
Role purpose
To formulate and lead
the commercial Marketing Strategy for the Enterprise Business Unit and
the management of the Acquisition and Retention Budget across all EBU
channels

To lead and execute the enterprise go to market
strategy across the whole of Enterprise Sales. To drive standardised
excellence in sales performance by reinforcing sales disciplines and the
implementation of a focused Operational Strategy. To lead the execution
and full integration of a world-class programme of development and
training, for all levels within Enterprise Sales, that focuses on the
capability, skill and knowledge requirements (both individual and team)
that will support the continued evolution of Vodacom to technology
organization.

Key accountabilities and decision ownership
•Leading a team of specialists responsible for Commercial Operations,
Bids & Contracts, Database Administration & marketing
•Provide commercial direction and guidance for all sales channels including indirect sales channels
•Manage Acquisitions and Retentions budget
•Business case, deal and commercial framework approvals
•Driving base and usage patterns analysis for products, segments,
channels and sales individual in order to build dashboards and inform
strategic decisions for channel optimization.
•Analyse the revenue performance by Sales channel and customer segment on an on-going basis.
•Accountable to measure, optimise and regularly report on regional
activities, progress, issues, comprehension and achievements against the
KPIs and targets
•Oversee and continuously improve the Sales Commission structure and policy across all channels
•Implement strategies to educate and stimulate usage of product and services in the market.
•Map and document the operational processes within the Division including: the Sales, service and the support process.
•Advise on both, the Channel, as well as the Sales strategy
•To optimize and delivering a programme for all channels that
accelerates sales confidence, capabilities and comprehension of our
portfolio
•Develop and deliver Enterprise training programme for products, process and systems
•Deliver and execute all Sales Academy activities in region including
training of Vodacom Way of Selling and certification of Sales
Professionals
•Develop and execute training and coaching to support
Ready Business, Share of Wallet , Total Communications’ and the ‘VIP
Customer Engagement and Executive Coaching programme’ customer
engagement activities including use of sales tools, assets and
collateral.
•Engage and work collaboratively with all Marketing functions to plan and guide on marketing activities
•Establish Vodacom Ready Business
•Continuously find opportunities to reduce time between deal closure and activation/first billing
•Capture business requirement for Enterprise systems, support on
development of systems and drive adoption of systems and processes
across Enterprise and relevant functions across Vodacom Tanzania
•Design and implement segmentation rules and principles and drive adoption across business
•Ensuring capturing of all contracts on Contract Database
•Design and develop Contract and quoting templates in collaboration with key stakeholders within the business
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Who you are
Core competencies, knowledge and experience
•MS Office (Microsoft Outlook, MS Word, Excel, Power Point, Excel)
•Strong understanding of Sales teams and structures
•Strong understanding of Sales teams an
•Strong understanding of Enterprise key processes and systems
•Strong understanding of pipeline management, relevant KPIs and account plans
•Understanding of Financial Management and reporting overall
•Understanding of Telecommunications Industry
•Good business acumen
•Experience in sales, sales operations and innovative sales methodologies applied.

Must have technical/professional qualifications:
•8-10 years leadership experience; inclusive of management in the ICT Industry (essential)
•Direct sales experience (clear advantage)
•5yr Leadership/Management/Supervisory experience
•Bachelor Degree in Marketing, Business Administration or equivalent

Not a perfect fit?
Worried
that you don’t meet all the desired criteria exactly? At Vodafone we
are passionate about Inclusion for All and creating a workplace where
everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align
exactly with every part of the job description, we encourage you to
apply as you may be the right candidate for this role or another role,
and our recruitment team can help you see how your skills fit in.

What’s in it for you
We
want you to feel happy and fulfilled at work, without compromising the
other things in life that matter to you. There are lots of ways we
support this, including hybrid working and generous parental leave.
You’ll also get four Spirit Days a year to focus on your personal
development and wellbeing, plus a host of other great benefits too.

Who we are
You
may have already heard of Vodafone – We’re a leading Telecommunications
company in Europe and Africa. But what you might not know is that we
are continuously investing in new technologies to improve the lives of
millions of customers, businesses and people around the world, creating a
better future for everyone.

As part of our global family,
whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride
and purpose as you contribute to our culture of innovation. We pursue
equality of opportunity and inclusion for all candidates through our
employment policies and practices. We recognise and celebrate the
importance of diversity and inclusivity in our workspace and we do not
tolerate any form of discrimination especially related to but not
limited to race, colour, age, veteran status, gender identification,
sexual orientation, pregnancy, ethnicity, disability, religion,
political affiliation, trade union membership, nationality, indigenous
status, medical condition, HIV status, social origin, cultural
background, social, or marital status.
Together we can.

Commitment from Vodacom
Vodacom
is committed to attracting, developing and retaining the very best
people by offering a flexible, motivating and inclusive workplace in
which talent is truly recognized, developed and rewarded. We believe
that diversity plays an important role in the success of our business
and we are committed to creating an inclusive work environment which
respects, values, celebrates and makes the most of people’s individual
differences – we are not only multinational but multicultural too. At
Vodacom you will have access to our excellent flexible benefits
programme that you would expect from any global company.