2+ New Various Jobs at King Ca$ino Tanzania

Call Center Agent
Call Center Agent at King Casino August 2024
Are you passionate about sports and gaming? Do
you excel in customer service and communication? Join our dynamic team
as a Call Centre Agent at KING BET a renowned betting company dedicated
to providing exceptional sport betting and gaming experiences to our
customers.

Key Responsibilities:

• Provide outstanding customer support via phone, email, and chat channels.
• Assist customers with inquiries, account management, and technical support related to betting services.
• Educate customers on betting options, odds, promotions, and responsible gambling practices.
• Resolve customer issues and complaints promptly and professionally, ensuring customer satisfaction.
• Report to the team leader and collaborate with various supervisors to meet the needs of the customer service unit.
• Escalate all necessary issues to management in a timely fashion
• Maintain accurate records of customer interactions and provide a report to the team leader.

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Requirements:

• Graduate (Diploma or equivalent in any Field
• Excellent communication skills in English and Swahili (written and verbal).
• Experience with computers, browsers, and mobile devices
• Strong customer service orientation with a passion for helping others.
• Ability to multitask and work effectively in a fast-paced environment.
• Team Player with a positive “can do” attitude
• Ability to learn and adapt in a fast and dynamic, multinational, multilingual and multicultural environment;
• Must be able to work 24/7 on Day or Night shifts and weekends/holidays as scheduled.
• Candidates with sports betting knowledge and betting are highly preferred
• Previous experience in a call center or customer service role is an advantage.
• Previous experience in a betting company in the same position is highly preferred.

Waitress
Waitress at King Casino August 2024
Are you passionate about providing exceptional dining experiences?
Do you thrive in fast-paced environments where every day brings new
challenges and opportunities to connect with people? If so, we would
like to invite you to consider joining our team as a waitress at KING
CASINO.
Whether you’re an experienced waitress looking to take the
next step in your career or someone eager to embark on an exciting new
journey in the food and beverage industry, we encourage you to apply.

JOB DESCRIPTION:

• Provide prompt, courteous, and efficient beverage service to casino guests to deliver top-notch client service.
• Observant and responsive to guests’ needs without being intrusive and disturbing gaming activities
• Greet
  guests warmly, maintain a friendly and professional demeanor throughout
  the interaction, and be attentive to any special requests or
  preferences
• Accurately take food and drink orders from guests and communicate
• Be able to memorize the menu and offer recommendations based on the client’s taste.
• Build relationships with regular clients, understanding their preferences and dietary restrictions.
• Follow all applicable standards for customer services, rules, and regulations of the health department.
• To carry out any additional duties assigned by the immediate supervisor.

REQUIREMENTS:

• Graduate (Diploma or equivalent in any field)
• Customer service skills
• Physical stamina
• Team-work
• Communication skills (Must speak English)
• Attention to details
• Flexibility to work both Day and Night Shifts
• Women not more than 26 years

WORKING HOURS
8 Hours per shift including Public Holidays, Saturdays, and Sundays

HOW TO APPLY
Interested candidates may deliver their applications at the KING CASINO
Office 3rd Floor, Palm Village Shopping Mall, Mikocheni (Warioba
Street) no later than 31st August 2024 at 17:00 pm
Your application may include

• Application letter
• Detailed CV
• Certificate of service and End of Contract letter
• 2 passport size

Due to urgency, only a
few qualified candidates will be contacted for interview. If you do not
hear from us two weeks after the interview consider yourself
unsuccessful.
Join KING CASINO and join a team that values safety, integrity, and excellence. We look forward to welcoming you aboard!
Go to our Homepage To Get Relevant Information.
Please ensure that you mention www.ajiraleo.com as the source of this job advertisement.