Human Resources & Compliance Officer at Silverleaf Tanzania

Human Resources & Compliance Officer

Human Resources & Compliance Officer at Silverleaf Tanzania August 2024

Location: Silverleaf Academy Usa River Campus, Tanzania

Position: Human Resources & Compliance Officer
Contract Type: Full Time
Contract Duration: 2 years
Line Manager: Head of Finance and Administration

Organization
Silverleaf
Academy is a chain of affordable private pre-primary and primary
schools, educating children aged 3-14. Our mission is to provide
lower-middle-income families in Tanzania with the highest quality
learning at the most affordable levels. Using the national Tanzanian
curriculum, Silverleaf schools deploy an inclusive, tech-supported
curriculum inside every classroom, and adopt an innovative team-teaching
approach and in-service training program. Our schools are specifically
designed to build both student academic competencies and wider life,
leadership, and learning skills.

It is our promise to our
students and their parents that Silverleaf students will not leave
school without full mastery of the basic skills of writing, reading and
math, while also being prepared for a world where critical thinking,
team collaboration, and entrepreneurship are paramount. Silverleaf
currently has one fully operational campus in Usa River serving
approximately 400 pre-primary to standard 7 students. By
January 2025, the target is to grow the Usa River campus to over 1,00
daycare up to standard 7 students. In addition, the organization will
set the foundation for the acquisition of two new campuses serving a
further 500 students by January 2025. For this rapid growth and scaling
phase, the organization requires a capable and professional Human
Resources & Compliance Officer to provide support in building and
developing teams.

Role
The Human Resources &
Compliance Officer at Silverleaf Academy is entrusted with fostering a
harmonious and productive work environment for our diverse team of over
60 professionals across multiple sites. This pivotal role is dedicated
to optimizing HR operations, ensuring compliance with labor regulations,
and championing employee well-being. By overseeing critical functions
such as payroll, performance assessments, recruitment, and staff
welfare, the Coordinator plays a key role in the growth and success of
the organization. Through meticulous record-keeping, policy enforcement,
and insightful analytics, they facilitate a culture of continuous
improvement.

Key Performance Indicators
Training Hours per Employee: number of hours of training and development for each employee.
Employee Satisfaction Index: Employee contentment and engagement within the organization.
Turnover Rate: percentage of employees who leave the organization over a specific period.
Time-to-Fill Vacancies: Average amount of time it takes to fill open positions within the organization.
Compliance with HR Policies: Extent to which employees adhere to HR policies and procedures.

Responsibilities

• Payroll
  Management: Ensure accurate and timely processing of payroll in
  compliance with local regulations and organizational policies. Maintain
  payroll records, including tax deductions, benefits, and leave balances.
• Performance
  Appraisals: Develop, implement, and manage an effective performance
  appraisal system. Provide guidance to managers and employees on
  performance evaluation processes.
• Recruitment and Hiring:
  Coordinate the recruitment process, including drafting job descriptions,
  advertising, shortlisting candidates, and conducting interviews.
  Oversee onboarding and orientation processes for new hires.
• Termination
  and Exit Interviews: Manage the termination process, ensuring
  compliance with legal requirements and organization policies. Conduct
  exit interviews to gather feedback and insights for continuous
  improvement.
• Staff Welfare and Benefits: Administer employee
  benefits programs, including health insurance, retirement plans, and
  leave policies. Monitor and enhance staff welfare programs to promote a
  healthy work-life balance.
• Compliance and Policies: Ensure
  compliance with relevant employment laws and regulations. Develop and
  update HR policies and procedures in line with best practices and legal
  requirements.
• Employee Relations: Mediate and resolve workplace
  conflicts and disputes. Provide advice and guidance to employees on
  HR-related matters.
• Training and Development: Identify training
  needs and coordinate professional development opportunities for staff.
  Facilitate workshops or training sessions as required.
• Record
  Keeping and Reporting: Maintain accurate and up-to-date HR records,
  including personnel files, attendance, and performance records. Generate
  HR reports for management review and decision-making.
• HR
  Metrics and Analytics: Establish and track key HR performance indicators
  (KPIs) such as turnover rate, employee satisfaction index, training
  hours per employee, compliance with HR policies, and time-to-fill
  vacancies.

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Skills and Attributes

• Minimum of Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• At least three (3) years’ experience in HUman Resources Management in a Tanzanian context
• Strong knowledge of Tanzanian labor laws and regulations.
• Fluency in written and spoken English and Kiswahili
• Computer literacy and adaptability, including financial and human resource systems
• Desire to learn, innovate and build robust and impactful systems and processes
• Comfortable with using initiative and meeting targets in a in a fast-paced environment
• Passion for generating exceptional outcomes for young people in Tanzania

Values
An essential part of the Silverleaf model is adherence to the core values of the organization:

Lead the Way – Demonstrate the principles of servant leadership by
practicing empathy, considering needs of others, and setting a good
example for peers in your community.
Build for the Future – Look
beyond today and equip yourself with the skills, attitudes and tools
required to be a socially responsible global citizen in the world of
tomorrow.
Ask Why and Why Not – Think critically and use evidence to
support your decisions, to find proactive ways to challenge what is
possible and to innovate for positive changes.
Speak, Listen, and
Learn – Work together by sharing your ideas in an organized way,
listening to the views of others, and considering different perspectives
and angles.
Unwavering Mission Focus – Set clear goals and be
disciplined, diligent and determined in achieving them to the very best
of your ability, regardless of the obstacles that may arise.
Go to our Homepage To Get Relevant Information.
How to Apply:
To submit your application, please follow the link provided below.