Application Support Specialist at ABSA Bank Limited

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ABSA Group Limited Jobs 2024

About Us

Truly African
We are a diversified standalone
African financial services group, delivering an integrated set of
products and services across personal and business banking, corporate
and investment banking, wealth, investment management and insurance.

Absa
Group Limited is listed on the JSE and is one of Africa’s largest
diversified financial services groups with a presence in 12 countries
across the continent and around 41 000 employees.

Absa Group Limited
is listed on the JSE and is one of Africa’s largest diversified
financial services groups with a presence in 12 countries across the
continent and around 41 000 employees.

We
own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius,
Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in
Tanzania and National Bank of Commerce), Uganda and Zambia. We also have
representative offices in Namibia and Nigeria, as well as insurance
operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and
Zambia.

Application Support Specialist

Application Support Specialist at ABSA Bank Limited August 2024

• locations Absa House – ABT
• time type Full time
• job requisition id R-15966828

Empowering Africa’s tomorrow, together…one story at a time
With
over 100 years of rich history and strongly positioned as a local bank
with regional and international expertise, a career with our family
offers the opportunity to be part of this exciting growth journey, to
reset our future and shape our destiny as a proudly African group.

My Career Development Portal:
Wherever you are in your career, we are here for you. Design your
future. Discover leading-edge guidance, tools and support to unlock your
potential. You are Absa. You are possibility.

Job Summary
Responsible for the support, implementation and
service delivery of Core Banking application and business/branch systems
both physical and cloud.

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Job Description

• Ensure and support availability of Core Banking, Branch and Payments Systems.
• Act as a single point of contact at all levels of the organisation as well as vendors.
• Ensure the business initiatives for various applications are met and problems are resolved.
• Manage overall solution and service delivery of enhancements and projects.
• Responsible
  for the Service Management in terms of Incident, problem and change, by
  ensuring that the systems, methodologies and procedures are in place
  and followed.
• Manage solutions implementation and rollouts for the Core Banking enhancements.
• Ensure license management on Core Banking applications.
• Implement industry best practices for solution as well as service delivery.
• Identify
  issues with cost, risk, inter-dependencies, impact on current business
  activities and the strategic benefits to be realized.
• Ensure
  SLA’s are followed and met, through the monitoring and reporting of
  targets and the undertaking of corrective action where necessary.
• Ensure
  all projects, small enhancements and business initiatives are aligned
  and compliant to establish the Bank’s compliance with the Central Bank.
• Ensure that proper testing occurs for all Application changes released into the Core Banking environments.

CLICK HERE TO APPLY!