3 New Various Jobs CRDB Bank Plc August 2024

CRDB JOB OPPORTUNITIES AUGUST 2024
We are a collection of individuals who believe in excellence. We are
always on the look out for fresh talent and we hiring people who have
the drive to succeed and the will to implement the discipline required
to succeed. We focus on nurturing our team and providing our team with
an environment that is conductive to creative thought.

CARD SETTLEMENT ANALYST
Department DEPARTMENT OF RETAIL BANKING
Location Tanzania Head Office
Number of openings 1
Job Purpose
Responsible
for clearing and settling incoming and outgoing files of various card
schemes, preparing financial reports to avoid losses, and developing
metrics to monitor the financial performance of the Card Business. The
role also ensures compliance with international card schemes’
operational procedures in the settlement process.

Principle Responsibilities

• Perform
  daily settlements and validations of card schemes (Visa, MasterCard,
  UPI, and AMEX), including the review and processing of invoices raised
  by vendors and card schemes.
• Review processed files to identify
  discrepancies, investigate rejected or failed settlement files, and
  ensure accurate posting into commission accounts.
• Coordinate with Treasury and Finance departments to ensure sufficient funds are available before settlement deadlines.
• Ensure compliance with network operation rules and regulations to avoid penalty charges.
• Conduct data analysis on network fees, card revenues, and expenses.
• Review daily card control and settlement suspense accounts in accordance with the bank’s financial policies.
• Analyze
  customer behavior to identify new sources of revenue and advise on new
  revenue sources related to card transactions and settlements.
• Prepare
  and timely submit reports of BOT, QOC, QMR, UPBS and PPR for CRDB
  Management Team, Visa, MasterCard, UPI and AmEx schemes as per provided
  guidelines.
• Process ecommerce TC33 files promptly to facilitate payments and commissions to respective accounts.
• Monitor internal accounts to track targeted card income and identify abnormal losses and expenses.
• Analyze profitability across different business lines and products.
• Provide support to Issuing and Dispute teams.
• Perform any other assignments delegated by the supervisor.

Qualifications Required

• Holder of a University Degree/Advanced Diploma in BA/ Accounts/ Finance/ Banking or a related academic field.
• At least 2 years of working experience in Banking mainly in the Card Business
• Certification on Visa/ MasterCard/ UPI/ AMEX would be of added advantage.
• Bank Card Business knowledge obtained from Card Schemes.
• Strong presentation and communication skills verbal and written·
• Planning and organizational skills.
• Advanced user of PowerPoint, Excel, and reconciliation tools.

Deadline 2024-08-21
Employment Terms PERMANENT

Specialist Analytics and Business Intelligence
Department DEPARTMENT OF ICT
Location Tanzania Head Office
Number of openings 1

Job Purpose
This
role involves identifying and mining data, performing statistical
analyses, applying data visualization techniques, and helping build
high-quality visualization systems. The specialist will analyze data and
customer requirements to produce actionable performance indicators and
automated reports, thereby improving strategic and operational
performance. This position will build relationships and partner with
operations, marketing, IT, and leadership teams to align operational
performance goals, direction, and performance with company revenue and
growth objectives.

The specialist will leverage their knowledge
of SQL, modelling, data analysis, business intelligence, and AI
initiatives to research trends, address concerns, gain insights, and
develop recommendations for implementation. They will develop the
analytics strategy and champion that strategy across the business,
creating buy-in for data-driven decision-making. Additionally, the
specialist will lead the training of company personnel in the use of new
analytical tools, models, and data visualization tools once developed.

Principle Responsibilities

• Manage and deliver multiple analytics work streams for diverse clients.
• Gather
  data and reporting requirements, assist in integration and acceptance
  testing, and support the development of training and implementation
  material.
• Participate in the implementation and provide
  post-implementation support to ensure analytical processes are
  effective, efficient, understood, and embedded.
• Develop data
  models and reporting tools that demonstrate and communicate value to
  stakeholders, providing a clear picture of CRDB’s changing position.
• Develop
  models and tools that communicate the key successes and returns on the
  bank’s investment and innovation activities to stakeholders.
• Prepare data for analysis and visualization/reporting.
• Help clients define metrics and KPIs that answer their key business questions.
• Create dashboards, visualizations, and reports.
• Design, build, test, productionize, and deploy analytical solutions.
• Create
  value from data by performing analytics and statistical techniques to
  identify insights, generate recommendations, and communicate data value
  to key stakeholders.
• Assist in the development of strategic analytics initiatives to meet CRDB goals.
• Develop models to monitor and forecast overall and specific bank performance.
• Assist in determining the scope of CRDB analytical solutions by providing expertise and feedback to management.
• Drive
  dashboard design with clients as part of a larger technical team tasked
  with enhancing modular components of different dashboards.
• Collaborate with key stakeholders and end-users to define data and design requirements for dashboard enhancements.
• Develop dashboards per user requirements.

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Qualifications Required

• Possession of a bachelor’s degree in computer systems technology, Business Intelligence, or a related academic field.
• Experience using R or Python applications.
• Broad skill set and experience with Oracle Database, Microsoft SQL Database, R, and Python.
• Strong ability to analyse data using SQL, Excel, or other similar tools for reporting and data mining purposes.
• Advanced experience with the most current data visualization concepts and tools.
• Experience in SQL or other programming languages.
• Knowledge of business intelligence tools such as Tableau, Power BI, or similar.
• At least 3 years of Analytical Systems support experience.
• Experience using analytical tools to support data analysis, reporting, and visualization.
• Proficiency in Microsoft Office required. Advanced Excel and PowerPoint knowledge required.
• Experience working in a data-rich environment.
• Experience in data modelling with proficient Excel skills.
• Experience in implementing business intelligence solutions.

SENIOR MANAGER ACQUIRING BUSINESS
Department
DEPARTMENT OF RETAIL BANKING
Department DEPARTMENT OF ICT
Location Tanzania Head Office
Number of openings 1

Job Purpose
Provide
leadership in areas of sales, acquisition, retention and distribution
for acquiring a business that enables the bank to achieve its ambition
and strategic vision. Responsible for designing, monitoring and driving
the performance of acquiring business in the branches and our
stakeholders for productivity management and increasing transacting
customers and merchants within the channel to meet overall revenue
objectives.

Principle Responsibilities

• Ensure
  and drive acquiring business growth. Keep track of the overall
  performance of the department and Zone’s performance to ensure that the
  annual targets are achieved
• Grow diverse portfolio of Merchant Onboard, Monitoring and Value extraction.
• Revenue planning and target setting for acquiring business, aligning with strategic roadmap and revenue expectations.
• Provide
  sales and service leadership to drive the performance of the branches
  (process and structure) in joint responsibility with zone for staffing
  and productivity management.
• Provide guidance and ensure that
  the business interests are presented to the regulator using the correct
  stakeholders; ensuring that the Bank of Tanzania (BOT) and respective
  card schemes guidelines on acquiring business are adhered to.
• Understands
  basic revenue models and P/L; meets financial objectives by
  forecasting; preparing an annual budget; scheduling expenditures;
  analysing variances, performance reviews and initiating corrective
  actions.
• Design and implement service experience and carry out
  branding of merchants including training of agents, field officers and
  Relationship Managers for exceptional delivery of our service to
  customers.
• Manage Sales and Distribution of acquiring business
  including recruitment and development of merchant aggregator model that
  is responsible for liquidity and enhanced customer experience in the
  Country.
• World Class Customer Experience to ensure our customers and partners rate us as most preferred and drive loyalty index to peak.
• Analysis
  of customers (Both merchants and Users) behaviour patterns through
  various parameters to generate insights to increasing revenue,
  transacting customers, liquidity growth and churn management including
  but not limited to technology development.
• Develop strategies to
  increase merchant through strategic recruitment, drive usage through
  growth in transactions and services performed at merchants.
• Ensure
  all revenue targets are met for all acquiring business through drive
  adoption to new and existing products usage by highly motivated merchant
  base.
• Develop and maintain the sales activities and budget for
  strategic projects and motivate to the management team to approve the
  activity plans
• Ensure all acquiring business Managers and
  Branches management analyse commercial trends, understand actions to be
  taken and own the business they manage and have full visibility and
  understanding of merchant, customers and revenues on daily basis for the
  business as a whole as well as the costs the services generate.
• Monitor
  the performance of branch and zonal merchants and provide feedback to
  Zonal Managers; support the branches’ as far as acquiring business is
  concerned.
• Merchant POS stock management, Productivity and cost
  optimisation by ensuring the right value proposition is offered at
  customised bases to diverse Merchant portfolio
• Ensuring satisfactory Audit findings for the acquiring business network.
• Manage the partners through the SLA’s that are in place ensuring that any under delivery is penalized in line the agreements.
• Research and screen potential acquiring business opportunities and advice on which ones need to be pursued further.
• Develop, foster and maintain effective relationships with various businesses through the internal and external stake holders.
• Submits project status reports to stakeholders, managing escalations where necessary to address project risks.

Qualifications Required

• University
  Degree or equivalent Advanced Diploma preferably in Business
  Administration, Banking, Accounting, Finance or any Business-related
  field, MBA or any master’s degree in business related field is an added
  advantage.
• A minimum of 5 years experience with proven deep
  knowledge in acquiring business and/or MFS/MNO business, financial
  inclusion and/or financial services and digital products.
• The highest level of uncompromised integrity.
• Versatile and adaptable, able to react quickly
• Able to work in a demanding matrixed environment, a proven track record of working effectively under pressure
• Proven
  ability to build effective, trusted and credible relationships with
  multiple constituencies through exceptional interpersonal skills,
  communications, actions and presence. Articulate, with strong
  interpersonal skills, analytical and professional with an enthusiastic
  attitude and focus on results.
• A high aptitude and comfort level
  with technical environments and the ability to work in a highly
  demanding environment and able to meet aggressive deadlines.
• A proven self-starter with ability to work under high pressure environment and problem-solving skills.
• A result driven ‘team player’, personality with a willingness and ability to work in a dynamic working environment.

Deadline 2024-08-18
Employment Terms PERMANENT

CRDB
Bank is dedicated to upholding Sustainability and ESG practices and
encourage applicants who share this commitment. The Bank also promotes
an inclusive workplace, hence applications from women and individual
with disabilities are encouraged.

It is important to note that
CRDB Bank does not charge any fees for the application or recruitment
process, and any requests for payment should be disregarded as they do
not represent the bank’s practices.
Only Shortlisted Candidates will be Contacted.