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Jobs in Tanzania 2024: New Job Vacancies at Job at Four Seasons Safari Lodge – Serengeti 2024
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Four Seasons Safari Tanzania Jobs 2024
Assistant Manager Safety and Loss Prevention at Four Seasons Safari August 2024
About Four Seasons:
Four
Seasons is powered by our people. We are a collective of individuals
who crave to become better, to push ourselves to new heights and to
treat each other as we wish to be treated in return. Our team members
around the world create amazing experiences for our guests, residents,
and partners through a commitment to luxury with genuine heart. We know
that the best way to enable our people to deliver these exceptional
guest experiences is through a world-class employee experience and
company culture.
At Four Seasons, we believe in
recognizing a familiar face, welcoming a new one and treating everyone
we meet the way we would want to be treated ourselves. Whether you work
with us, stay with us, live with us or discover with us, we believe our
purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to
the people and the world around us.
About the location:
Join
us deep in the heart of the world’s most celebrated wildlife reserves,
where the Big Five – the lion, the leopard, the buffalo, the elephant
and the rhinoceros – run free on the endless, untamed landscape. Perched
on a series of elevated platforms and walkways, our Lodge sits next to
an animal watering hole, where you can watch a family of elephants stop
for their morning drink. Nestled in the heart of Central Serengeti amid
wide-open plains, our Lodge is just a 45-minute drive from the Seronera
Airstrip, accessible by connecting flights from three main airports
within Tanzania.
This beautiful
lodge opened under the Four Seasons Hotels and Resorts family in
December 2012, and has 77 rooms including 12 suites and 5 villas, 3
stunning Food and Beverage venues, our unique Discovery Centre offering
an interactive experience where you can learn about the wildlife,
history and people of the Serengeti, Kijana Kids Club, a spa with 6
free-standing treatment pavilions offering bespoke rituals and
treatments that celebrate Africa’s magic and mystique, fitness center
and a dedicated team bringing your magical wildlife safaris experiences
to life.
BASIC PURPOSE:
The Assistant Manager –
Safety & Loss Prevention follows and performs all the duties and
standards of the department; moreover, they must impact all the elements
of the department from standards, basic duties, employee morale, to
inter-departmental relations. As such, Assistant Manager- Safety &
Loss Prevention
ESSENTIAL FUNCTIONS:
- Manage
and supervise the day-to-day security force of the property to ensure
the safety and security of all guests, personnel, and property. - Select, train, schedule, discipline, and direct security personnel in all aspects of security policies and procedures.
- Review and conduct performance evaluations for Security staff.
- Responsible
for the detailed production and implementation of all Security Policies
and Procedures, and Crisis/Emergency Plans, including obtaining input
on local laws or similar requirements. This may include but is not
limited to: Emergency Response and Crisis Management, Physical Security,
Information Protection, Incident Management and/or Investigation, Lost
and Found, Medical Emergencies, Master Key Control, First Aid and CPR
training. - Prevent situations that could jeopardize the reputation of the Lodge.
- Assists
and investigate crimes committed against the Lodge, guests, and
employees. Should criminal cases occur in the Lodge, assists Police with
their investigation work. - Document all incidents occurring in
the Lodge in connection with crime, subversions, potential liabilities,
and insurance requirements including the completion and filing of
theft/loss/damage reports, incident reports and electronic security
logs. - Performs incident analysis and investigation relative to all incidents with advice and closure to all responsible management.
- Assist
Lodge staff in handling of unusual guest or employee problems, such as,
but not limited to, disorderly conduct, thefts, suicides, bomb threats,
employee or guest accidents, fire or safety hazards, robberies,
terrorist activities, civil disturbance, power or elevator failures,
medical assistance, and natural disasters. - Handle and resolve
all guest queries and complaints in an efficient manner and to establish
an amicable relationship with all clients, customers, and guests of the
Lodge. - Keep abreast of developments and trends within the
lodge, industry, and community as they relate to security as well as
function as a liaison with local law-enforcement agencies. Update
management on any risk or threat that could impact Lodge business. - Take
responsibility for development and implementation of Lodge Fire and
Emergency procedures, all training related to the Lodge’s emergency
procedures, and conducting periodic staff Fire drills and fire response
training for the Emergency Response team. - Control the key inventory, lock system, alarm system, and fire protection system.
- Function as Chairperson of the Safety Committee in the Lodge in the absence of DS&LP
- The ability to respond properly in any Lodge emergency or safety situation.
- The ability to execute all tasks of a security officer.
- Create and coordinate safety and security training and activities.
-
Communicate clearly and concisely, within the Security department, with
other Lodge departments and with the PC members in the absence of
DS&LP - Always adhere to legal methods, including while
utilizing security equipment, administering policies and procedures of
law enforcement and during investigations. - Evaluate situations,
make decisions, and react quickly and calmly in emergency situations.
Be able to administer the enforcement of policies, procedures,
regulations, and laws firmly, tactfully, and with respect for the rights
of others. - Be able to establish and maintain effective
professional relationships with a diverse group of individuals, both
internal and external. - Always conducts himself/herself in a
professional manner. Adhere to the established standard of conduct and
house rules, fire regulations and department procedures and policies. - Dress in issued uniform and ensure a neat, clean, and tidy appearance always.
- Conducts
regular operational meetings to review, monitor, adjust and upgrade the
performance of the Department as a whole, explaining new directions and
policies and procedures at the same time. - Is responsible for
conducting site reviews, writing audit/review reports, reviewing
findings, and making recommendations to line management and /or their
security coordinators. Ensure a follow up is done on the recommendations
given to the departments. - Responsible for ensuring all Luggage
is delivered to the guest rooms when the guests arrive and collect the
luggage at Departure from the guest room. Ensure the team is
professionally training on all luggage handling procedures including
adhering to the P&P’s - Ensuring all security members are scheduled well so that all posts are covered as per agreed timings.
- Conduct
Bimonthly Fire drills, Monthly Firefighting class and Monthly Fire
Warden meeting. Ensure all results of the drill is discussed, corrective
action put in place. - Monitors and evaluates unit performance
on key security issues and programs; recommend corrective action
programs where appropriate. - Develops and implements training program for security staff and conducts safety training and briefings for other departments.
- Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee handbook.
- Works harmoniously and professionally with co-workers and supervisors.
NON-ESSENTIAL FUNCTIONS:
- Assist Crunch Team to departments throughout the Lodge.
- May be required to travel to or temporarily relocate to Arusha logistics center to assist as needed.
- Other duties as assigned by management.
KNOWLEDGE AND SKILLS
Education:
- High School Diploma
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Experience:
- At least 3 years Security experience at Supervisor/assistant manager level or above.
- Previous experience in hospitality industry preferred. First Aid certification.
Skills and Abilities:
- Fluent
in written and spoken English and ability to operate computer,
Microsoft Word, and Excel. Strong administration and organizational
skills
Go to our Homepage To Get Relevant Information.
