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Jobs in Tanzania 2024: Job Vacancies at SUMET Tanzania 2024
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SUMET Tanzania Jobs 2024
SUMET
is a fast-growing Tech-enabled distribution company transforming the
process of new product launches, building credit scoring to provide BNPL
to retailers and wholesalers. Go to our Homepage To Get Relevant Information.
Credit Officer
Job Overview
Credit officer Vacancy at SUMET
Position: Credit officer
Location: Dar es Salaam
Are
you an experienced professional in debtors collections and looking for
an exciting opportunity in the fast-moving consumer goods (FMCG) sector?
We are seeking a dynamic and Credit Officer to join our team.
Job Description:
As
a Credit Officer, you will be responsible for the efficiently manage
the collection of payments from business debtors, ensuring daily targets
are met and accurately documented, while maintaining up-to-date
accounts receivable records and providing exceptional customer service.
This role also involves addressing client queries, facilitating overdue
payment recovery, and promoting the company’s products and services
through effective marketing and business consultation efforts.
Additionally, ensure all collected payments are promptly submitted or
deposited as per company guidelines and perform other related tasks as
directed by management.
Key Responsibilities:
- collect
not less than 500k Tsh per day from business debtors within given
territory and to issue accurate receipts to the given collection and
submit the collected payments to the company cashier or deposit the
collections to the authorized company bank account under guidance of
team leader. - Updating of client’s credit portfolio with maintenance of accounts receivable records of clients’ credit transactions.
- To follow up on the clients long overdue and facilitate its recovery.
- To listen to the clients queries and provide appropriate solutions to them.
- To submit cash collection daily to the office or deposit in the company bank account as per management instructions.
- To provide customer care services, business consultation to clients and training towards company products and services.
- Marketing of company products and services.
- Perform other company related tasks as assigned by supervisor / management.
Qualifications:
- Certificate/Diploma
of Business Administration, Accounting, Finance, Microfinance, Banking
Marketing and Entrepreneurship, law, Economic, Education and Public
Administration and Management or Business-related studies from a well
credible and government recognized institution, further college
education is an added advantage. - At least 1 year experience in credit operations.
- Must own and know how to use a smart phone and its application.
- Computer applications literacy is essential.
- Young, flexible and energic.
- Good communication and marketing skills.
- Strong persuasive language and influence to ensure high collections volume and maintain good customer relationship.
- Good in team work and work individually under minimum supervision
- Highly motivated, self-starter with ambitions to exceed targets and clients’ expectations.
- A person of good faith, loyalty with high financial discipline and integrity.
- Familiarity with Dar es salaam environment and willingness to relocate.
Telesales Team Leader
Job Overview
Telesales Team Leader Vacancy at SUMET
Position: Telesales Team Leader
Location: Dar es Salaam
Are
you an experienced professional in team leading and looking for an
exciting opportunity in the fast-moving consumer goods (FMCG) sector? We
are seeking a dynamic and dedicated Telesales team leader to join our
team.
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Job Description:
As
a Telesales Team Leader, you will be responsible for the effectively
manage and lead a team of tele sales agents to achieve and exceed sales
targets while ensuring high levels of customer satisfaction. This
involves monitoring and motivating the team, providing necessary
training, tracking performance, and resolving customer issues to
optimize sales outcomes and enhance the overall performance of the tele
sales department.
Key Responsibilities:
- Lead
a Team of Tele-sales Agents: Provide leadership and direction to a team
of up to 10 tele-sales agents, ensuring alignment with organizational
goals. - Monitor, Motivate, and Train Team Members: Oversee the
performance of team members, offering motivation and comprehensive
training to enhance their sales capabilities and productivity. - Track
Team Sales Performance: Continuously track and analyze the sales
performance of the team, implementing strategies to help them meet and
exceed their sales targets. - Filter and Assign Customer Lists:
Manage and filter customer lists, assigning active and prospective
customers to agents based on their skills and performance. - Assign
Customer Classification: Implement and manage a system for customer
classification, ensuring agents are focusing on the most relevant and
high-potential customers. - Conduct Regular Performance Reviews:
Evaluate the performance of each team member through regular reviews,
providing constructive feedback and development plans to foster
continuous improvement. - Resolve Customer Issues: Serve as the
escalation point for complex customer complaints or inquiries, ensuring
timely and satisfactory resolutions to maintain high customer
satisfaction.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Sales or a related field.
- Minimum
3-5 Years of Experience Leading Telesales Teams: Demonstrated
experience in managing and leading telesales teams, with a proven
ability to achieve and exceed sales targets. - Proven Track Record of Success: A solid history of improving telesales team performance and driving significant sales growth.
- Strong
Analytical Skills: Extensive experience in data analysis and the
ability to leverage analytics to inform decision-making and strategy. - Proficient
in Excel or Google Sheets: Advanced proficiency in using Excel or
Google Sheets for data analysis, reporting, and performance tracking. - Strong
Problem-Solving Skills and Attention to Detail: Exceptional ability to
identify issues, develop solutions, and ensure accuracy in all tasks. - Excellent
Communication and Interpersonal Skills: Outstanding ability to
communicate effectively with team members, customers, and stakeholders,
fostering a collaborative and productive work environment.
Warehouse Supervisor
Position: Warehouse Supervisor
Location: Dar es Salaam
Job Description:
As
a Warehouse Supervisor, you will be responsible for overseeing and
coordinating the daily operations of the warehouse. Your primary goal
will be to ensure the efficient and effective management of our
inventory, the smooth flow of goods, and the optimization of warehouse
resources.
Key Responsibilities:
- Ensure accurate inventory management and maintain optimal stock levels.
- Oversee the receiving, storage, and distribution of goods.
- Implement and enforce safety procedures and protocols.
- Monitor and improve warehouse processes to enhance productivity and efficiency.
- Maintaining high standards of quality control and ensuring goods are stored and handled appropriately.
- Collaborate with other departments to ensure seamless operations.
- Supervise and manage warehouse staff, including training, scheduling, and performance evaluations.
- Maintain records and prepare reports on warehouse activities.
- Ensuring compliance with industry regulations, health and safety standards, and company policies.
- Responsible for all warehouse government compliance.
Qualifications:
- Bachelor’s degree in Business Administration, Logistics Management, Procurement, or a related field.
- A minimum of 5+ years of experience in warehouse supervision or a similar role.
- Strong leadership and team management skills.
- Excellent organizational and time management abilities.
- Proficient in warehouse management software (WMS) and Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
MODE OF APPLICATION:
Kindly, send your resume to the following email: hr.tz@sumet.co, mahmoud.tawfik@sumet.co
