Digital Financial Services (Dfs) Specialist at FSDT Tanzania

DIGITAL FINANCIAL SERVICES (DFS) SPECIALIST

Digital Financial Services (Dfs) Specialist at FSDT July 2024

About the Organisation
Established
in 2004, the Financial Sector Deepening Tanzania (FSDT) is a
donor-funded financial sector market facilitator that aims to achieve
poverty reduction through a transformative financial sector that offers
inclusive and sustainable financial solutions to improve the livelihood,
wellbeing, and empowerment of underserved Tanzanians. FSDT’s work is
guided by the Market Systems Development (MSD) approach, which aims to
develop market systems that benefit the poor, offering them capacities
and opportunities to improve their lives.

Currently, our main
target markets are women and youth, who have been identified as the most
financially excluded market segments in the country. FSDT is dedicated
to supporting the financial sector in delivering inclusive, quality
financial solutions that meet the financial needs of women and youth.

Through FSDT facilitation, we hope to achieve the following changes in the market:

• Improved
  policies, legal and regulatory frameworks that promote gender equality,
  as well as economic and financial opportunities for women and youth.
• Improved
  availability of relevant financial sector infrastructures that will
  equip the financial sector players and other stakeholders with the
  ability to meet the needs and aspirations of women and youth.
• Financial
  service providers developing and scaling innovative and responsive
  financial solutions/tools for women and youth to promote equality,
  empowerment, and wellbeing.
• Improved confidence and capability of women and youth to demand and use financial solutions.

About the Job
JOB TITLE DFS Specialist
DEPARTMENT Programs
REPORTING TO Lead, Digital Finance Services & Infrastructure Development
The DFS Specialist will be responsible for supporting FSDT’s DFS &
Infrastructure Development interventions. S/he will contribute to
designing, implementing, monitoring and reporting on interventions
cutting across the financial and real sectors. The individual will be
instrumental in managing DFS, health technology and digital public
infrastructure projects, working closely with public, private and
development stakeholders; keep abreast of global DFS, health technology
and digital public infrastructure for provision of affordable and fit
for purpose digital finance services.

Key Responsibilities
KRA 1: Intervention Design and Impactful Implementation

• Support in designing, implementing, monitoring and reporting of DFS and Digital Public Infrastructure (DPI) interventions:
• Understand
  the global evolution/innovation trends in DFS & DPI and ensure
  insights contribute to FSDT’s financial sector interventions.
• Work
  closely with implementing partners (IPs) by providing technical support
  and advise so that they are equipped to contribute effectively towards
  financial markets development, inclusiveness, and job creation.
• Contribute
  to designing interventions and adaptive management during
  implementation to ensure execution of impactful projects for a
  transformative financial sector in the country.
• Carry out
  effective project management for ongoing DFS & DPI interventions to
  drive results, mitigate risks, ensure accurate reporting and adaptive
  oversight.
• Contribute to program reviews, visits, and research
  as necessary to adaptively manage the performance of projects and
  achieve targeted outcomes and impact.
• Contribute to building and
  maintaining key relationships with public, private and development
  partners, including central bank, government agencies, other
  complementary development agencies and financial service providers to
  ensure smooth and holistic operations.
• Collaborate closely with
  the Monitoring Results and Measurement (MRM) team to ensure collection
  of data, analysis of results and identification of opportunities for
  improvement such that:
• If desired results have been achieved, contribute to strategies for widespread awareness-raising
• If
  desired results have not been achieved, contribute to corrective
  measures such as adjustment of the approach and periodically support
  review of the theory of change as appropriate
• Participate and
  contribute to designing interventions as coordinated by the lead DFS and
  Infrastructure development. Specifically contribute to business plans
  development, strategy formulation, drafting of Project
• Approval
  Requests (PAR), contribute to implementation of strategies to attract
  potential impactful implementing partners and support identification of
  instruments that can stimulate inclusive financial markets development,
  principally where these are likely to promote targeted real sector
  benefits.
• Support on boarding of IPs for the approved
  interventions through capacity assessment and Liaising with the
  designated Project Accountant to ensure that due diligence and
  contracting processes are carried out efficiently, and that partners are
  provided with a quality briefing concerning FSDT’s procedures for
  project / grant management.
• Contribute to development of
  budgets and cash-flow forecasts that will achieve fund utilization
  targets, ensure project success and address capacity gaps of partners.

KRA 2: Advocacy, Communications, Knowledge Management & Relationship Building

• Contribute to the development, and support implementation of innovative
• Knowledge, Communications & Influencing plan for digital innovation and digital infrastructure development:
• Support
  the lead DFS and Infrastructure Development by building on the
  ecosystem analysis and stakeholder mapping to set clear goals for
  stakeholder mindset or behaviour change; work collaboratively with the
  Communications Manager to convert this understanding into a concrete
  action plan.
• Contribute to the development and implementation
  of influencing strategies and interventions that drive mindset change
  and widespread uptake of pro-poor and pro-development financial
  practices.
• Contribute to the implementation of the
  Communication Strategy (e.g. by developing content for written
  materials/website, participating in campaigns etc.).
• Contribute to the development of annual and quarterly reports/newsletters and knowledge management materials.
• Contribute to knowledge management initiatives by working collaboratively with the Knowledge Specialist.

KRA 3: Risk and Resource Management

• Contribute to securing, managing and safeguarding programme resources through guidance from the lead
• DFS and Infrastructure Development, Project Accountant and MRM:
• Contribute
  to the development of programme/project budgets and adhere to FSDT’s
  procedures to manage project finances effectively and achieve
  value-for-money targets.
• Support the processes associated with
  sub-granting and liaise with IPs to ensure their compliance with FSDT’s
  financial procedures and funders accountability requirements.
• Support the processes associated with procurement of goods and services
  that are required for each intervention being implemented by liaising
  with the HR & Corporate Services Manager and ensuring compliance
  with relevant policies and procedures.
• Develop and execute
  comprehensive risk management strategies for DFS and DPI projects under
  implementation to drive successful interventions.

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Role Requirements
Specifications for the Role
Qualifications:

• Minimum of bachelor’s degree in a relevant field.
• Additional professional qualification and relevant accreditations are an advantage.
• Certification in Project Management (e.g., PMP/ PRINCE2) is an added advantage.

Relevant Experience:

• Minimum 5 years working experience, including in DFS, Health
  Technology, digital public infrastructure and market infrastructure
  environment (e.g. Mobile Network Operator, Financial Service Provider
  with DFS focus, Fintech).
• Experience working with and
  influencing key external stakeholders i.e., Implementing Partners and
  provide experience based advise and project management support.
• Evidence of past success in managing digital innovation or digital infrastructure development interventions.
• Familiarity with major players in financial sector development in Tanzania (desired).

Critical Technical Skills & Knowledge:

• Clear understanding of how digital finance, health technology and
  infrastructure development can contribute towards improved livelihoods,
  wellbeing, resilience and empowerment of Tanzanian women and youth.
• Deep and extensive technical knowledge in relevant fields (Digital Finance, Health Technology and Products,
• Digital Technologies and Applications, Process Mapping & Analytics, Digital Infrastructure & Payments etc.).
• Knowledge of national payment systems including instant interoperable payment systems and other related payment systems
• Understanding
  of monitoring and results management concepts and processes; track
  record of carrying out quality assurance of projects implementation and
  milestone tracking.
• Very good written and spoken English and Swahili.

Behavioural Competencies or Character:

• Has a strong sense of engagement that leads to self-starting, taking initiative and acting decisively.
• Generates value-adding innovation through continuous improvement, idea generation and creativity.
• Thinks clearly and intentionally, analysing information objectively,
  understanding issues, solving problems, and forming expert opinion.
• Is strongly motivated to achieve goals and act with accountability to deliver quality results
• Initiates and maintains positive relationships with others, discerning
  and appreciating the values, concerns, or feelings of others.
• Deliberately adjusts behaviour in order to address the feelings, needs
  or concerns of others. Communicates clearly, confidently, and
  appropriately to influence others and foster team spirit.

Personal Characteristics
Commitment & Drive for Results:

• You
  have values and personal ambitions that are aligned with FSDT’s goals
  to support the financial sector to offer inclusive and sustainable
  financial solutio

Initiative & Decisiveness
You
have a strong sense of ownership: taking personal responsibility for
work, the impact we are seeking, and the achievement of critical
higher-level goals. You are proactive in seeking out information or
resources necessary for success, and you’re able to overcome problems or
obstacles with a ‘can-do” attitude.

Learning & Innovation
You
continually improve your skills and knowledge and role-model a personal
commitment to professional development. You are quick to recognise
opportunities or new ideas and make use of them in your own work; and
you respond to a new situation, or tough feedback, by learning, adapting
and improving.

How to Apply:
Please submit your application via email to vacancy@fsdt.or.tz Only short-listed candidates will be contacted.
Application Deadline: Thursday 15th August, 2024
FSDT provides equal employment opportunities (EEO) to all applicants for employment.