Remittances Specialist at Tigo Tanzania

Remittances Specialist at tIGO Tanzania July 2024

• Bachelor degree in Business Administration, Marketing, engineering or other related fields.
• A minimum of 3 years of experience in product management, product development or quality assurance.

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CORE RESPONSIBILITIES

• Develop and manage subscriber promotions and campaigns to drive engagement and retention.
• Execute daily communication strategically to maintain subscriber interest and activity.
• Implement the Nursery Plan to enhance user onboarding processes.
• Conduct regular callouts to new users to gather feedback and improve user experience.
• Create and execute monthly BTL (below-the- line) communication plans.
• Conduct market visits to gather insights and promote Tigo Pesa products.
• Organize and deliver Tigo Pesa training sessions to zonal teams.
• Prepare Remittance weekly reports summarizing activities and achievements.
• Monitor and analyze campaign performance to adjust strategies for optimal results.
• Gather and act on user feedback to continuously improve the onboarding process and user satisfaction.
• Lead core HQ activation events and exhibitions to boost product visibility and adoption.

CORE COMPETENCIES

• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Experience with product testing and quality assurance methodologies and tools.
• Strong analytical and problem-solving skills with the ability to identify and resolve product issues quickly and effectively.

MODE OF APPLICATION:
We
are committed to equal employment opportunities and unbiased treatment
of all individuals in all employment practices”. Only shortlisted
applicants will be contacted.
The deadline for submitting the application is 29th July, 2024.