Law Enforcement & Security Operations Specialist at VODACOM Plc

VODACOM Plc

Law Enforcement & Security Operations Specialist
Law Enforcement & Security Operations Specialist at VODACOM Plc July 2024
Posting Country: TZ
Full Time / Part Time: Full Time
Contract Type: Permanent
At
Vodacom, we’re working hard to build a better future. A more
connected, inclusive and sustainable world. As a dynamic global
community, it’s our human spirit, together with technology, that
empowers us to achieve this.

We challenge and innovate in order to connect people,
businesses, and communities across the world. Delighting our customers
and earning their loyalty drive us, and we experiment, learn fast and
get it done, together.
With us, you can be truly be yourself and
belong, share inspiration, embrace new opportunities, thrive, and make a
real difference.

Role Purpose & Key Responsibilities
Role purpose:
The
key purpose of Law Enforcement & Security Operations Officer to
oversees Law Enforcement Assistance (LEA) and security operations, to
ensure compliance to the applicable legislations in the data held in
Vodacom systems, internal policies, procedures, guidelines, and
standards, as well as all the Memorandum of Understanding (MoUs) with
all the Law Enforcement Agencies (LEAs): and to develop and enforce LEA
and security digitization’s and policies to ensure a safe environment
for company properties, employee’s contractors, and visitors.

Key Responsibilities:

• Administer
  all lawful requests from LEAs for the provision of data held on Vodacom
  Tanzania systems and advice to LEAs on the interpretation of Vodacom
  data.
• Prepare and maintain a variety of records, logs, and
  files, including information of a confidential nature, with strict
  secrecy and confidentiality as per the applicable policies, procedures,
  guidelines, and standards.
• Determine the prioritisation of the LEA requests and reply within the stipulated Service Level Agreements (SLA).
• Compile information and data related to the LEA function, for reporting purpose, on weekly, monthly, and quarterly basis,
• Perform
  a wide variety of specialized duties independently, in support of the
  LEA functions delegated to a manager level administrator.
• Manage
  access entry to all Vodacom offices and designated areas, and ensure
  security to management, staff, and visitors during working hours.
• Management of work schedules of all security personnel of a contracted security company to always ensure a secure environment.
• Develop methods to improve security policies, processes and practices and recommend changes.
• Direct
  preparation and distribution of information to inform management and
  staff of security policies, procedures, and practices.

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Qualification, Competencies, Knowledge and Experience

• Bachelor’s degree in either Telecommunication Engineer, Computer Science; or Information and Communication Technology ICT); and
• Sequential Query Language (SQL) certification and/or working knowledge.
• Proficient with Microsoft software’s i.e., word and excel.
• Ability to maintain a strong sense of propriety concerning confidential matters.
• Customer privacy legislations and regulations.
• Knowledge of relevant security equipment’s, policies, procedures, and strategies to promote effective security.
• Computer user knowledge and working SQL knowledge.
• Good report writings and communication skills (verbal and written).
• Interpersonal and stakeholder’s management/coordination.
• Integrity and ability to keep a high level of secrecy and confidentiality

Not a perfect fit?
Worried
that you don’t meet all the desired criteria exactly? At Vodafone we
are passionate about Inclusion for All and creating a workplace where
everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align
exactly with every part of the job description, we encourage you to
apply as you may be the right candidate for this role or another role,
and our recruitment team can help you see how your skills fit in.

What’s in it for you
We
want you to feel happy and fulfilled at work, without compromising the
other things in life that matter to you. There are lots of ways we
support this, including hybrid working and generous parental leave.
You’ll also get four Spirit Days a year to focus on your personal
development and wellbeing, plus a host of other great benefits too.

Who we are
You
may have already heard of Vodafone – We’re a leading Telecommunications
company in Europe and Africa. But what you might not know is that we
are continuously investing in new technologies to improve the lives of
millions of customers, businesses and people around the world, creating a
better future for everyone.

As part of our global family,
whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride
and purpose as you contribute to our culture of innovation. We pursue
equality of opportunity and inclusion for all candidates through our
employment policies and practices. We recognise and celebrate the
importance of diversity and inclusivity in our workspace and we do not
tolerate any form of discrimination especially related to but not
limited to race, colour, age, veteran status, gender identification,
sexual orientation, pregnancy, ethnicity, disability, religion,
political affiliation, trade union membership, nationality, indigenous
status, medical condition, HIV status, social origin, cultural
background, social, or marital status.

Together we can.
Vodafone
is committed to attracting, developing and retaining the very best
people by offering a motivating and inclusive workplace in which talent
is truly recognised and rewarded. We are committed to promoting
Inclusion for All with the belief that diversity plays an important role
in the success of our business. We actively encourage everyone to
consider becoming a part of our journey.