New Various Internships Vacancies at DUTENI June 2024

Client Support Specialist Intern
Client Support Specialist Intern at DUTENI June 2024
Job Title: Client Support Specialist Intern
Start Date: As soon as possible
Compensation: Minimal stipend
Location: Dar Es Salaam
ONLY
RECENT ADVANCED DIPLOMA or BACHELOR’S DEGREE GRADUATES (NOT MORE THAN 2
YEARS FROM GRADUATION) WHO ARE LOOKING FOR A DEMANDING INTERNSHIP
OPPORTUNITY TO EXPAND THEIR PROFESSIONAL KNOWLEDGE SHOULD APPLY.

Essential Duties and Responsibilities:
Your responsibilities will include but not limited to:
§ Take initiatives, be coachable and possess an insatiable desire to learn
§ Help maintain an office environment to produce world class customer experience
§ Complete and maintain client/prospects logs and prepare daily/weekly/monthly reports
§ Create & manage itineraries for discerning clients from start to finish
§ Coordinate Duteni cultural programs and lessons about Tanzania
§
Assist in a broad variety of administrative, operations sales and
business strategy tasks including but not limited to managing an active
calendar of meeting appointments
§ Be ready and willing to train and work in all areas of the business for the Company
§ Communicate internally and externally with high attention to details regarding grammar, spelling and verbal communication
§ Email correspondence, manage reception desk, answer calls and video meetings with clients and potential clients
§
Assist in the day-to-day operations of the office, such as office
upkeep, greeting guests, answering phones, processing office supply
orders, processing mail, managing office issues, expense reports, travel
logistics, document management, office coordination, and other routine
administrative tasks
§ Help manage Company’s social media accounts
§ Support members of the leadership team with special projects as needed
§ Accompanying clients to their activities as needed
§ Show flexibility, initiative and possess an extreme sense of urgency
§
Working closely with Company’s accountant, assist in maintaining
account receivables, accounts payable and cash handling procedures to
Company standards
§ Performing other duties as directed, developed, or assigned by the management from time to time
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Minimum Requirements

• Mastery of written and spoken English language is a MUST
• High level of attention to details and robust analytical and problem-solving aptitude
• Self-questioning, Curiosity, Self-motivation and Improvement
• A high level of diplomacy, tact, and judgment as well as an upbeat and positive attitude
• Ability
  to handle confidential information with discretion, be adaptable to
  various competing demands, and demonstrate the highest level of customer
  service and response
• Open to travelling as the internship may involve some travels
• Clean/polished appearance
• Excellent active listening, negotiation and presentation skills
• Established accuracy, time management skills and detail-orientation
• Flexibility:
  some evening hours and weekend days will be required in addition to
  special event coverage in order to meet job requirements
• Working knowledge of digital marketing and an understanding of the power of social media platforms
• You
  know there’s always room for improvement and are open to constructive
  feedback. You are also not shy in sharing with the management team your
  thoughts on how to improve the client experience and company processes
• Must
  be a driven, confident, fearless personality. Someone who is
  comfortable around people and has exceptional attention to detail and
  multi-tasking capabilities
• Decent typing speed and experience with Microsoft Office Suite

Education

• Recent
  college/Advanced Diploma graduates with good GPAs especially those with
  degrees in operations/project management, business management,
  accounting, mathematics, economics, hospitality and tourism are
  encouraged to apply. 
• This is an opportunity for you to gain world class invaluable job experience.

Private Driver/City Tour Guide Intern
Private Driver/City Tour Guide Intern at DUTENI June 2024
Job Title: Private Driver/City Tour Guide Intern
Start Date: As soon as possible
Compensation: Minimal stipend
Location: Dar Es Salaam
ONLY
RECENT NIT, VETA OR SIMILAR NATIONALLY RECOGNIZED DRIVING SCHOOL
INSTITUTIONS GRADUATES (NOT MORE THAN 3 YEARS FROM GRADUATION) WHO ARE
LOOKING FOR A DEMANDING INTERNSHIP OPPORTUNITY TO EXPAND THEIR
PROFESSIONAL KNOWLEDGE SHOULD APPLY.

Duties and Responsibilities:
As a private driver/city tour guide intern, your responsibilities will include but not limited to:

• Take initiatives, be coachable and possess an insatiable desire to learn
• Assist
  in professionally and safely driving clients around in a clean
  well-maintained company provided vehicle in consistency with company
  policies, practices, and procedures
• Greet clients and respond to inquiries in a professional and courteous manner
• Always ensure the safety of clients and offer them the highest level of customer service
• Open to accepting constructive feedback without taking it personally and continuously embrace learning opportunities
• Be extremely punctual by arriving at the client’s location on time
• Comply with traffic laws, placing the client’s safety above all else
• Maybe tasked with providing passengers with assistance entering and exiting the vehicle and help them with any luggage
• Carefully lift, load/unload, and carry luggage (up to 25kgs) and other belongings of the passenger(s)
• Regulate vehicles lighting, and ventilating systems for the client’s comfort
• Vacuum and clean interiors and wash and polish exteriors of your assigned vehicle
• Must be able to work a varied schedule, including evenings, weekends, and holiday shifts
• Carry out regular checks on the vehicle before and after each day’s run
• Keep track of vehicle insurances, registration etc renewals
• Complete driver’s log, to include name, destination(s), kilometers, and time on daily basis
• Ensure proper maintenance and refuel vehicle as needed
• May be asked to help plan itineraries and accompany client(s) for extended periods of time
• Positive
  and professional attitude, staying nicely groomed, must wear standard
  uniforms, maintain a clean and polished professional appearance
• Actively look for ways to improve customer’s experience
• Performing other duties as directed, developed, or assigned by the management from time to time

Minimum Requirements

• Mastery of written and spoken English language is a MUST
• At least 3-month of professional driving experience with clean driving record
• MUST have current class C1, C2, C3 Tanzania driving license
• Ability to drive manual/stick shift vehicle is an added advantage
• Familiarity with electronic devices such as smartphones and tablets
• Consistent punctuality with dependable attendance patterns is a must
• Excellent
  time management skills, strong communication skills and ability to
  understand and follow verbal and written instructions
• Knowledge of driving routes and good sense of direction of all key destinations especially in Dar Es Salaam
• Open to walking and standing intermittently for extended durations during the entire working period
• The job will also require the ability to sit for extended periods of time while operating a motor vehicle
• Ability to read and interpret documents such as procedure manuals, work instructions etc.
• Have sound state of mind and calm nature in a fast-paced high-pressured environment
• Able to complete routine reports and correspondence such as trip sheets or inspection forms
• Team player with very strong work ethics

As
this position is key to providing Duteni customers with an excellent
service experience, the driver intern must demonstrate with both verbal
and non-verbal actions; a) Friendliness, b) Willingness to service, c)
Gratitude for using the Duteni’s services for their transportation needs
and d) High degree of professionalism. This is an opportunity for you
to gain world class invaluable job experience.

Education:

• You
  MUST have at least a certificate/diploma/VIP training or above from a
  college/recognized professional driving training institution.

How To Apply
If
you are ready to be challenged and are looking for an exciting fast
paced and growing company to be a part of then please apply! Please
email your CV and Cover letter in confidence to hr@duteni.com with  the job you applied for as a subject line, example: Client Support Specialist Intern.

Only
applications submitted to the above email address will be reviewed. Due
to the anticipated response, we thank you for your application and
apologize in advance that we will only be able to communicate with those
individuals selected for further consideration. However, rest assured
that all submissions will be reviewed. No phone calls please.
Go to our Homepage To Get Relevant Information.
Job Type: Internship
Closing date for Applications: 07th July 2024.