IT Service Delivery at Access Microfinance Bank Plc

AccessBank Tanzania (ABT)

Jobs in Tanzania 2024: New Career Opportunities at AccessBank Tanzania (ABT) 2024

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Access
Microfinance Bank Tanzania Limited (AMBT) Jobs 2024

IT Service Delivery
POSITION: IT Service Delivery
IT Service Delivery at Access Microfinance Bank May 2024
Duties and Responsibilities

• In depth research and business analysis of the bank’s operating process.
• Design creative prototypes according to specifications.
• Establishing a detailed program specification through discussion with both internal & external AMBT clients.
• Performing unit and integration testing before launch.
• Conduction of human centric design processes.
• Develop
  new software, mobile application, web-based interface and back end data
  management under the directives and instruction of the Head of
  Technology.
• Develop and maintain new databases.
• Collaborate closely with IT, Business Development and at large the whole AMBT team to set specifications for new applications.
• Write high quality source code to program complete applications within deadlines.
• Conduct functional and non-functional testing.
• Understand
  current infrastructure of the bank, the disparate systems being used in
  collection, and storage of data, and help improve the procedures in
  place.
• Design and set up an OLAP database with a day end update
  frequency with ETL interfaces for multiple disparate systems that will
  deed data to the OLAP store.
• Conduct external market research where necessary.
• Coordinate
  between AMBT and vendor Service Delivery Manager on the timely delivery
  of new release, version and patches for CBS and the related software
  components
• Liaising with software vendors on the resolution of
  all errors, bugs and problems reported on the UAT projects, ensuring all
  reported software bugs and errors are resolved in a timely manner.
• Liaising with vendor, on the resolution of all post go live issues reported from all CBS users at the branches.
• Installation and setup of the test environment for CBS, SMS notification. Mobile banking, Agency banking.
• Coordinate
  between the Bank and the vendor in ensuring that all changes involving
  CBS and related software components are compiled and submitted to vendor
  on time. Liaising with vendor in ensuring timely delivery of all
  requested change.
• Resolution of all reported CBS and related components service request reported through the ticket ing system.
• Plan
  and execute disaster recovery and normal recovery procedures, visual
  control of hardware equipment – ensure uptime of server.
• Designing flow charts and Dataflow Diagrams

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Requirements and Baseline Skills

• Degree in Information Technology, Computer Science or comparable qualification.
• Must be Experienced & Skilled with databases (design schema, normalization etc) reports and web-based interfaces.
• Well versed in MYSQL, MSSQL, Business Intelligence Tools, Backup and recovery procedures
• Should be able to design databases optimized for retrieval and analytics.
• Familiarity with Agile development methodologies
• Should be familiar with ETL and OLAP concepts.
• Experienced in Restful/SOAP API Development and Integration.
• Experienced in Odoo, Docker, Kubemetes will be added advantage.
• Problem solving, analytical and process oriented.
• Disciplined approach towards daily operations and documentation.
• Ability to communicate effectively both in writing and orally in English.
• Ability to take responsibility, work on own initiative.
• A genuine passion for technology, innovation, databases and mobile applications

MODE OF APPLICATION:
Please send your application letter and CV by email to career@accessmfb.co.tz.
Certificates and other relevant documents will be required at this
stage of application. Application letter should explain why you fit for
this position.
Deadline for applying to this position is 31st May, 2024.