Account Manager at Bolt Tanzania May 2024

Bolt Tanzania Jobs 2024

Account Manager
Account Manager at Bolt Tanzania May 2024
We are looking for an ​Account Manager​ to join Bolt for Business.
You’ll be the face of Bolt for Business, working closely with key
businesses, to meet their needs and understand how we can grow their
business with us.

Bolt Business
Dar Es Salaam, Tanzania

About us
With
over 150 million customers in 45+ countries, Bolt is one of the
fastest-growing tech companies in Europe and Africa. And it’s all thanks
to our people.

We believe in creating an inclusive
environment where everyone is welcome, regardless of race, colour,
religion, gender identity, sexual orientation, national origin, age, or
disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
Learn more

About the role
Bolt
Business has big targets, the product is evolving, getting better and
better and our ambitions are high – aiming for 10X growth in the next 12
months. To achieve that, we’re looking for focused, hungry people,
brimming with ambition and talent – just waiting for the opportunity to
show us what they can do. In this role you’ll get plenty of exposure to
big business, you’ll be integral to the smooth running of the
relationship, meeting the needs of our clients.

Main tasks & responsibilities:

• Managing a portfolio of key clients, proactively contacting them and helping them
• Replying to client queries, replying to emails, calls and solving their challenges
• Creating account plans to grow volumes from existing clients
• Preparing and managing the flow of accounting documents and materials
• Assisting the sales team with onboarding and client management
• Communicating with an international team to solve local issues
• Delivering volume growth each month

About you:

• At least 2+ years of successful previous experience in account management
• A self starter, keen, ambitious and hungry to get results
• Proactive, organised and obsessed with details
• Superb written and spoken communication skills in English and the local language
• Comfortable and experienced speaking with clients, dealing with issues and generating positive outcomes
• Strong business sense and industry expertise
• Demonstrable experience of upselling and generating volume growth from existing clients

Experience is great, but we also look for drive, intelligence, and
integrity. So, even if you don’t tick every box, please consider
applying if you feel you’re the kind of person described above!

Become part of our Business Operations team
We
are all about impact. Our small teams work on local and global
processes in 45 countries. We build partnerships, launch new cities,
bring new restaurants to our app, enable 150+ million people to commute
safely, and ensure that millions of couriers and drivers can earn an
income on their terms.
View team

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.

MODE OF APPLICATION: