Common Back Office Manager, Regular Consultant Level II at WFP Tanzania

Common Back Office Manager, Regular Consultant Level II
Common Back Office Manager, Regular Consultant Level II at WFP May 2024
WFP celebrates
and embraces diversity. It is committed to the principle of equal
employment opportunity for all its employees and encourages qualified
candidates to apply irrespective of race, colour, national origin,
ethnic or social background, genetic information, gender, gender
identity and/or expression, sexual orientation, religion or belief, HIV
status or disability.

ABOUT WFP
The United Nations
World Food Programme is the world’s largest humanitarian agency fighting
hunger worldwide. The mission of WFP is to help the world achieve Zero
Hunger in our lifetimes. Every day, WFP works worldwide to ensure that
no child goes to bed hungry and that the poorest and most vulnerable,
particularly women and children, can access the nutritious food they
need.

ORGANIZATIONAL CONTEXT
The Common Back Office
(CBO) initiative proposes to streamline key operational areas of
participating agencies by harmonizing procedures and consolidating
support services into one facility at the country level. This
consolidation is expected to reduce duplication of functions and
administrative and transaction costs, while the harmonized procedures
are expected to, at the same time, increase the quality and
effectiveness of these services.

The CBO unit will provide
common identified services in Common Procurement, Common Logistics,
Common Human Resources, Common ICT, Common Finance and Common
Administration (including Facility Management) to the United Nations
participating entities. Additional services could be included as per
agreement between the participating entities and the CBO unit through
the hosting entity. The CBO day-to-day operations and decisions are
managed by the CBO Manager who reports to the host entity for
administrative matters.

The CBO Country Governance Board will
provide strategic guidance with a view to ensuring the quality of
services provided by the CBO, through a participative coordination
meeting, where all participating entities have the same representativity
and all opinions shall be taken into consideration. The CBO Manager
reports directly to the Head of Hosting Entity in the country and
through him/her to the Country Governance Board (CGB) consisting of
Heads of participating UN entities, under the leadership of the Resident
Coordinator, being the CGB the “clients” governance mechanism
responsible for the overall service performance of the CBO.

The CBO has its own annual budget and staff dedicated to the management and delivery of services to its clients.

JOB PURPOSE
The
position of CBO Manager reports directly to the Head of the Hosting
Entity and is responsible for managing on a daily basis the delivery of
CBO services to client entities. This role includes identifying UN
Entities’ requirements for services being delivered, including quality
and timeliness of services. The CBO Manager is bounded by the Service
Level Agreements (SLAs), which set out the respective requirements and
responsibilities of client UN Entities and the CBO.

The CBO
Manager, with the support of the Service Delivery Platform (SDP), will
be responsible for meeting the timeliness of the service delivery, in a
first-in first-out manner, and for ensuring the application of the
Client Satisfaction and Costing & Pricing principles agreed at the
UNSDG level.

KEY ACCOUNTABILITIES (not all-inclusive)

• Coordination
  of the governance arrangements: Establish and consolidate the CBO in
  Tanzania as an integrated center of services meeting with efficiency
  operational needs of its clients, based on UNSDG Client Satisfaction and
  Costing & Pricing principles.
• Serve as Secretary of the
  CGB. The Secretary shall coordinate the organization of the meetings and
  prepare a draft agenda for each meeting. The agenda and relevant
  documentation should be distributed to the members in advance of the
  meeting. The Secretary shall also prepare reports and any
  correspondence, as well as maintain a record of decisions, documentation
  and reports.
• Develop a permanent working communication with CGB
  members and their teams aiming the production of timely solutions and
  the consolidation of the new flows.
• Provide regular reports to
  CGB on all aspects of CGB activities. Supporting financial results and
  performance: In the six functional areas (Common Procurement, Common
  Logistics, Common Human Resources, Common ICT, Common Finance and Common
  Administration, including Facility Management), monitor the established
  SLAs with CBO client entities and provide quality services in timely
  manner.
• Facilitate/initiate the drafting and suggesting amendment to SLAs and KPIs.
• Develop
  a strategic planning for CBO, including a Biennial Management Strategy
  and its Biennial Budget Strategy for Sustainability.
• Produce an
  annual report on service delivery for participating Entities, including
  financial reports provided by the hosting entity and/or service
  provider.
• Prepare periodic review of the status of implementation of the annual work plans and of the CBO financial statements.
• Develop CBO annual work plans and prepare Tanzania CBO implementation updates.
• Review cost-share mechanism and invoicing procedures.

KEY ACCOUNTABILITIES (Continued……)

• Monitoring
  of CBO day-to-day operations and decisions Determine the appropriate
  executing modality for the Service Lines (such as outsourcing).
• Efficiently recruit skilled professionals aligning with CBO standards and facilitate seamless onboarding.
• Through
  overall direction, active coaching and efficient organization of work,
  lead the staff during the phases of installation and further adjustments
  of CBO.
• Provide supervision to the CBO Programme Management Assistant.
• Develop motivation, team spirit and client-oriented culture.
• Ensures the continued development and training of the staff.
• Develop appropriate mechanisms of coordination with program staff in the UN Entities.
• Establish appropriated mechanisms to receive continuous feedback from client entities.
• Facilitate the establishment of a Case Management System, guiding setup, and facilitating user training.
• After
  a period of experimentation, identify required adjustments to be
  introduced in the initial structure, processes, tools, allocation of
  staff and budget.
• Support RC with the presentation of CBO Tanzania to other UN entities, ensuring the widest adhesion possible.

STANDARD MINIMUM QUALIFICATIONS

• Advanced University degree in business, public administration, or a
  related field. (A first University degree may be accepted if the
  applicant has at least 9 years of relevant post-qualification
  experience)

Read Also:

• NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2024 (1,475 POSTS)

• CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
• Download Your National ID (NIDA) Number  Here | Download NAMBA NA KITAMBULISHO CHAKO CHA NIDA. BONYEZA HAPA! 
• PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 – 2019. CLICK HERE! 
• Free
  CV Writing and Download, Cover/Job Application Letters, Interview
  Questions and It’s Best Answers plus Examples. Click Here!

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• At
  least 7 years of relevant post-qualification work experience,
  preferably in the UN system. Experience and proven ability in the
  delivery of a range of UN administrative services, within tight
  deadlines in accordance with established UN requirements.
• Experience and skills in providing leadership and team management in a multi-cultural, working environment.
• Communication and negotiation skills in managing high level client relationships.
• Ability to identify client’s need and match them to appropriate and innovative solutions.
• Broad
  knowledge of best practices, techniques for process optimization
  processes (e.g. optimization of strategic planning, sourcing, logistics,
  finance processes, performance management, etc.)
• Broad knowledge of best practices, techniques and methodologies for developing new strategies and drive efficiencies
• Experience in change management.
• Ability to adapt in a rapidly changing environment and pay close attention to details.
• Fully committed and motivated to achieve the aims of the UN World Food Programme.

TERMS AND CONDITIONS
Only shortlisted candidates will be contacted.

DEADLINE FOR APPLICATIONS
The deadline for submitting applications is 23 May 2024.

WFP
has a zero-tolerance approach to conduct such as fraud, sexual
exploitation and abuse, sexual harassment, abuse of authority and
discrimination. All selected candidates will be expected to adhere to
WFP’s standards of conduct and will therefore undergo rigorous
background verification internally or through third parties. Selected
candidates will also be required to provide additional information as
part of the verification exercise. Misrepresentation of information
provided during the recruitment process may lead to disqualification or
termination of employment

Go to our Homepage To Get Relevant Information.
WFP
will not request payment at any stage of the recruitment process
including at the offer stage. Any requests for payment should be refused
and reported to local law enforcement authorities for appropriate
action.