Regional Manager at Vision Fund International April 2024

Key Responsibilities:
Regional Manager
Reporting to: Chief Operating Officer
Direct supervisor of: Branch Managers and Regional Officers
Location: Regional Offices

Job Purpose
The
Regional Managers (RM) provides overall leadership to VFT’s commercial
business at Regional Level. The position holder is responsible is
responsible primarily for supervising of Business Centre Managers in the
assigned region and ensures that all the Centers under their
jurisdiction meets the business goals on a monthly and annual basis.
They are responsible for execution of the bank’s strategy in line with
the set business goals including performance management, risk and
internal controls management to reduce VFT’s operational risk. The
position ensures growth of the loan and deposits portfolio while
enforcing compliance with the banks policies and country laws and
regulations. The position holder also ensures that the banks products
and services continually positively impact the lives of clients through
VFT’s social performance framework. In addition, the position holder
ensures that VFT work in close integration with World Vision Area
Programs in fostering economic development for low income entrepreneurs.

Main Responsibilities
Performance Management

• Oversee
  the management and staff in the Region to ensure that all branches and
  exceed the monthly and annual business targets. Mentor and coach
  Business Centre Managers for performance.
• Maintain a high standard of discipline within the Region and ensure that all managers meet their targets on an ongoing basis.
• In
  coordination with COO administer the approved incentive scheme for all
  appropriate Regional staff to steer motivation and performance.
• Ensures that staff have the capacity to deliver through implementation of continuous training program.

Compliance with Banks Policies and Regulatory requirement

• Manage
  the application of policies, norms and procedures at the branch level
  and supervise that business operations are working according to
  procedures.
• Enforces compliance to the local regulatory laws as prescribed as the applicable laws.
• Set performance contracts and monitor performance per procedures for the branch managers;
• Implement
  the performance management system for the branch managers which
  enforces compliance to policies, procedures and regulations.
• Ensure that all identifies gaps in compliance through internal audit and risk units are fully addressed within agreed timelines.

Department administration

• Supervise that the branch network maintains up-to-date and accurate client records.
• Organize
  and maintain neat, up-to-date and accurate files regarding performance
  of all regions and in particular the Branch Managers and Regional
  Managers.
• Provisions of resources to branches such as monthly
  field allowances, staffing levels to ensure that branches have the
  needed tools to deliver.

Department Reporting

• Perform
  analysis on financial indicators and provide reports for the COO on
  these indicators including deposits, channels performance,
  disbursements, and client retention, growth of different products, and
  branch profitability and delinquency.
• Ensure that overall and branch reporting is complete and accurate.
• Provide
  timely and accurate information and reports on a regular basis to the
  Chief Executive Officer and other senior management members of VFT as
  well as other stakeholders as required. These include VFT Board of
  Directors, Bank of Tanzania, VisionFund International etc.
• Ensure timely delivery and overall supervision and accurate reporting of financial data and performance, and regulatory data.

Business Development

• Lead
  branch network in ensuring that all business targets as assigned by the
  COO are delivered which include, Loan Portfolio, Deposits, Clients and
  Revenue targets, portfolio quality standards etc
• Collaborate
  with the Head of Business Development and Marketing Managers to drive
  sales strategy in order to increase the number of clients, loan
  portfolio and deposits, and keep retention of current clients.
• Conduct required Feasibility studies for the new areas and providing recommendations for market potential.
• Participate
  in Market Research in collaboration with the Marketing and Product
  Development Teams to determine the products and services appropriate for
  various customer segments.

Product and Systems Development

• Provide input in updating the operations manuals and policies, procedures and norms annually.
• Evaluate
  the characteristics of the Loans, Deposit/Retail and other services and
  make necessary modifications (with the joint agreement of the
  management team).
• Evaluate the procedures used and make necessary modifications when needed to ensure efficient delivery of service to clients.

Financial Planning and Management

• Develop
  annual plans and budgets for the Branch Network and expansion,
  incorporating input from management team and branch managers.
• Approve branch expenses within the budget parameters;
• Fulfill all other functions and duties within the scope and intent of the job as maybe required by the COO.

Credit Risk Management

• Ensures that all Branches maintains a Portfolio at Risk of not more than 5% PAR > 1 day
• Ensures that loan loss rate is kept within maximum limit of less than 2%
• Supervises the Regional debt recovery team to ensure collection of written off loan facilities from clients.
• Documents
  causes of delinquencies and implements remedial action by updating
  policies, taking appropriate disciplinary or capacity building to the
  operations team.

Integration with World Vision and Social Performance Management

• Drives
  the social performance agenda of the business through targeting of the
  right clients as defined in VFT’s social performance framework.
• Ensure that VFT’s operations aligns with World Vision APs and maintained to close working relations with all AP Managers.
• Building mutually beneficial partnerships with other strategic partners in line with the mission of VFT.

General Management

• Report any internal control deficiency to senior management and the auditors.
• Coordinate,
  with the Human Resources Department, the staffing and training of the
  department to ensure efficiency and high-quality work.
• Supervise
  all VFT delivery channels including but not limited to Tablets, Mobile
  banking and mobile money channels, ATMs, internet banking, etc, and any
  other technology led project.
• Control the institution’s expenses to ensure profitable business operations.

Core Competencies Required:

• Strong leadership and people management skills.
• Strong
  analytic skills. Ability to conduct analysis of business processes and
  operations and to think strategically using financial analysis.
• Excellent communication skills.
• Ability to present financial information effectively to both specialists and non-specialists.
• Understanding of financial and banking software packages, preferably familiarity with T24.
• Knowledge of micro, small and medium enterprise market segments in Tanzania.

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Required Qualifications:

• A
  minimum of Bsc in Business, accounting, finance or related area of
  study and minimum of ten years of senior operational management
  experience, preferably in a bank or microfinance institution. An MBA in
  business, accounting, finance or related area of study and minimum of
  seven years of senior operational management experience, preferably in a
  bank or microfinance institution.
• Experience in strategic planning, budgeting, operations, deposit product and systems development, and risk management.
• Prior
  experience with innovative technology and channels is a plus (point of
  sale devices, ATMs, prepaid cards, mobile phone banking, internet
  infrastructure and banking, etc.)

Attributes Desired:

• Is honest, hardworking, friendly, focused;
• English Language skills.
• High standards in regards to quality of work;
• Able to work independently and as a team member;
• Attention to detail;
• Experience in banking or microfinance;
• Commitment to the social mission of microfinance.

Applicant Types Accepted: Local Applicants Only