2 New Jobs at Tanzania Commercial Bank (TCB) April 2024

POSITION OBJECTIVE
We
are seeking for Branch Managers to lead and oversee the operations of
our Branches. The ideal candidate will be responsible for driving
growth, profitability, and customer satisfaction while maintaining
operational efficiency.

KEY RESPONSIBILITIES:

• Develop the branch budget and strategy to ensure profitability.
• Create and pursue sales opportunities to meet targets and exceed customer expectations.
• Coordinate branch goals with retail officers for annual objectives and sales campaigns.
• Conduct regular meetings with retail officers, branch staff, and training sessions to ensure branch coordination.
• Track and evaluate branch objectives to assess progress and performance effectively.
• Enhance the quality of business relationships with retail clients.
• Visit customers regularly to maintain loyalty and expand customer base.
• Offer financial products and services that cater to the unique needs of
  SMEs, such as business loans, working capital financing, and cash
  management solutions.
• Provide expert advice and guidance to SME clients on financial matters, helping them achieve their growth objectives
• Identify and target Government agencies at the local, regional, and national levels to solicit their banking business.
• Develop and maintain strong relationships with Government officials,
  understanding their financial requirements and offering suitable banking
  solutions.
• To liaise with the Public and Government officials
  in the area of operation of the Branch to maintain good public
  relations and project good image of the bank.
• Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank
• Identify and mitigate operation and environmental risk inherent in
  branch service delivery and minimize impact/exposure. Ensure tidiness
  across the branch premises and clean-desk policy is exercised.
• Ensure that all branch staff as prescribed in the operating
  manuals/standard operating procedures (SOPs) adhere to all Operational
  Procedures.
• To ensure that the branch is adequately supplied
  with stationery items and enough cash to meet day-to-day operations. You
  will also ensure that adequate security is in place with regard to cash
  and all bank documents/assets.
• To carry out regular snap
  checks for cash in tills/strong-rooms, controlled stationery, all
  suspense accounts and stamp accounts.
• To compile timely replies to all audit reports and ensure that auditors’ recommendations are implemented accordingly.
• Ensure availability of required stationeries and equipment’s.
• To carry out general administration of the branch.
• To assess work force and development needs of the branch staff and advice Head office accordingly.
• Plan and manage staff administration issues for support staff (i.e.
  local leave, training, Department staff rotation) in consultation with
  Manager Branches.
• Carry out periodic staff evaluations.
• Perform any other duties as may be assigned to you by Manager Branches or higher authorities.
• Ensure that the Anti Money Laundering requirements are followed as follows:
  –
  Take all reasonable steps to verify and identify customers, including
  performing Quality Assurance on accounts opened, and the general KYC
  issues/CDD
  – Retain adequate records of identification, account
  opening and transactions and ensure timely and properly filling of
  customer mandates
  – Make/assist to effective reporting of suspicious transactions
  – Raise awareness of Money Laundering prevention by training all branch staff.

CONTRIBUTES TO;

• Customer retention because of high customer service standards
• Business growth as evidenced by attaining budget figures on revenue
• Minimization of operational costs thereby improving overall branch profitability
• Enhanced and robust control at the branch.

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QUALIFICATIONS, SKILLS & EXPERIENCE

• Holder
  of Bachelor Degree in Banking, Economics, Commerce, Business
  Administration, Finance or equivalent qualifications from recognized
  institutions. Must at least eight (8) years working experience in
  Banking Industry or Financial Institutions, in which at least three
  years’ experience in managing Bank Branch operations, SME and Credit.

PERSONAL ATTRIBUTES AND BEHAVIOURAL COMPETENCIES

• Ability
  to demonstrate Tanzania Commercial Bank core values: Ø Customer Focus,
  trustworthy, Creativity, Teamwork and Excellence Ø Ability to priorities
  work and to meet deadlines.
• Ability to work quickly, accurately and consistently when under pressure.
• A methodical and well-organized approach to work.
• Mature and able to work in a confidential environment.
• Has sound judgment, common sense and good humour.
• Strong leadership and people management skills.
• Strong skills in managing SME portfolio.
• Prioritize Task.
• Team Player.
• Proven leadership skills (Must have managerial experience in operations and/or credit.
• Very strong business acumen, with ability to grow business.
• Ability to build effective relationships with all stakeholders
• Self-drive with a results-oriented mindset
• Effective communication and influencing skills, strong analytical skills with high level of attention to details.
• The position will attract a competitive salary package and fringe benefits

Applicants are invited to submit their resume
via the following link:- https://www.tcbbank.co.tz/careers Applications
via other methods will not be considered. Applicants need to fill their
personal information, academic certificates, work experiences, and
application letter. Other credentials will be submitted during the
interview for authentic check & administrative

Measures.
Tanzania
Commercial Bank has a strong commitment to environmental, health and
safety management. Late applications will not be considered. Short
listed candidates may be subjected to any of the following: a security
clearance; a competency assessment and physical capability assessment.
Go to our Homepage To Get Relevant Information.
Deadline of the Application is 02nd May, 2024.